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1b50f0ab
Community Member

I paid the money and contract did not start

I hired a freelancer paid the money then an error occurred , my contracted was not created but the money was deducted from my card !!! I cant refund or do anything I NEED TO CONTACT SUPPORT ASAP

1 REPLY 1
812dd08c
Moderator
Moderator

Hi S A,

 

I have checked your account and it looks like the payment has been refunded back to your account. You can confirm the transaction by going to Reports> Transaction history

 

 

~ Arjay
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