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Noel Immanuel's avatar
Noel Immanuel C Community Member

I put Card Number instead of Account Number

I withdraw a earnings in my Upwork account and first time to withdraw with direct to bank. but suddenly, I put the card number instead of account number, Can you help with this case?

3 REPLIES 3
Joanne's avatar
Joanne P Moderator

Hi Noel Immanuel,

 

If you added the incorrect number as your payment method, the funds will be refunded to your Upwork account, which usually takes 7 to 10 days.

~ Joanne
Upwork
Bruce's avatar
Bruce G Community Member

How do I set up a payment using routing number and account number?

 

Arjay's avatar
Arjay M Retired Team Member

Hi Bruce,

 

To make it easy for you to access your money, we offer a number of choices for withdrawing your funds. You can withdraw directly to your bank account with the payment methods listed in this help article.

 

It's also important to remember to be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.

 

We encourage you to contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system. Le us know if you need further assistance.

 

~ Arjay
Upwork
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