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a74192ce
Community Member

I received less than the amount Withdrawn.

I have redeemed 101.91 USD (after 0.99$ fee) and I should receive 8285 INR but I only received 7245 INR in my bank account please resolve this.

5 REPLIES 5
ArjayM
Moderator
Moderator

Hi Vishal,

 

Thank you for reaching out and reporting this. Could you please click on my name and send me a PM with a screenshot of the transaction from your bank account indicating a different amount from what you should've received? I'll have that reviewed and assist you accordingly.

 

Looking forward to your message.

 

~ Arjay
Upwork
a74192ce
Community Member

Hello Arjay,

Thank you for your reply I am Unable to Message you , your upwork profile is not visible .

Also there is no messaging option after clicking on your name.

Screenshot (55).pngScreenshot (54).png

Hi Vishal,

 

Your bank may charge a fee to receive funds. Could you please reach out to your bank to check for any possible deduction applied to the incoming funds? 

 

- Pradeep

Upwork

Hello Pradeep,

 

I have consulted my bank and they said that they haven't charged anything from thier end. And they said its the platform that sent that amount.

 

-Vishal

Hi Vishal,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
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