I was blackmailed by a freelancer, **

[33ad08e9]

On Friday, 4/21/23 I hired freelancer, **Edited for Community Guidelines**, to fix issues with my website.  The next day he changed the password and sent me a ransom note that if I did not pay $600 in Crypto to him within 24 hours, he would erase my website, which he did.  He sent taunting emails to my business address as well.  He has since deleted his freelancer account. Attached is the ranson note, screenshots of our Upwork messaging conversation, and a copy of the email I received which he sent through my website.  I am having trouble getting anyone at Upwork to help me. Losing my website is devastating to my business. Can someone help me resolve this?

**Edited for Community Guidelines**

[egaruth]

Hi Maribeth, 

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[33ad08e9]

Hi Nikola,  Can someone call me? I hired one of your freelancers.  Without a website, I am losing money every day.

[cfa0881f]

Please let me know why i cant reach or talk to anyone, it is saying my account is suspended but my VA has been paid. 

[egaruth]

Hi Lashanda,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[8edbf5a1 · Accepted solution]

Hello Maribeth K.

Are you talking about **Edited for Community Guidelines**?

[33ad08e9]

Yes.  I have the freelancer's name but Upwork edited it out of my post.  The freelancer has deleted himself/herself fromt he platform