Identity (ID) Verification

[#1]

there is no menu item for verification by ID when I follow the link there is no such page either ... what is the problem please help me to pass verification. thanks

[#2]

Hi Arjay, 

Please also look into my own question too. I have sent a question in the community but no response. 

I made withdrawal to my bank account (ACH) but Upwork did not send me any message of whether the payment has been processed to my ACH payment method or not. Please can you confirm it from your end. 

[#3]

Hi Sir, i want to ask a question. Is it's necessary that I can use only those name on Upwork that are visible on our ID Card

[#4]

I am facing a problem, the spelling of the name in my nid was wrong, I applied for it, but I have not received the card yet, but I have the online copy, can I do identity verification with the online copy?
Online copy attached

**Edited for Community Guidelines**

[#5]

Hi Md. Abu,

Thank you for reaching out. The documents we accept include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.

[#6]

I am already verified in upwork, I also can send a proposal. But, I don't have a check beside my name. What is the right thing to do? I completed my profile, I also post a portfolio. Pls. email me your answer. **Edited for Community Guidelines**. Thank you!

[#7]

Hi Abeguel Lucel,
It looks like you aren't yet eligible to complete the verification for the ID badge. That option is rolled out to earning freelancers gradually. When you become eligible, we’ll notify you when you log into our site. You’ll be asked to upload an official government ID and meet with us for a quick video call. Once you successfully verify your identity, a badge will be added to your Upwork profile.

[#8]

Hi, Upwork! Ia m new to upwork and I am not getting the ID verfication badge? How Can I be able to get ID verification badge?? 

[#9]

Hi! Upwork recently asked me to verify my identity so I submitted a picture of my ID. However, this ID doesn't meet the criteria (it's a government ID but it has no signature, birthday, etc.) I want to resubmit but I can't seem to do that at the moment. Do I have to wait for my ID to be rejected before I can resubmit? I'd appreciate any help regarding this. Thank you!

[#10]

Hi Clarisse,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#11]

Thank you for your reply! May I ask any further questions regarding verification process with the assigned agent? 

[#12]

Hi Clarisse,

Yes, feel free to ask further questions to the agent handling your support ticket.

Thank you,

Pradeep

[#13]

Thank you! May I clarify if the support ticket will come from my end or Upwork's? I'm asking because the previous reply said "one of our agents will reach out to you using a support ticket". The link provided didn't direct me to any support ticket. Hope to get an response for this soon.

[#14]

Hi Clarisse,

Here's the direct link to your support ticket initiated by our support team. 

Thank you,

Pradeep

[#15]

Hi,

I have added my documents and my selfie photo for ID verification badge, its more the 24 hours ,still I did not get it,Please anyone check when I will get the badge.

Thanks

Pranjul

[#16]

Hi Pranjal,

Thank you for your message. I have followed up with the team and one of our team members will reach out to you as soon as possible to assist you further.

Thank you,

Pradeep

[#17]

Okay thanks I am waiting

[#18]

I was just asked to verify my identity and required to submit a government issued ID but my passport expired on july and i have not recieved my renewed passport yet, all i have in my hands are my ID and Birth Certificate which are both handwritten in my native language. could someone please advise me on how to verify urgently, I don't have many days left for verification. Thank you!

[#19]

Hi Betty,

Thank you for your message. We do not accept an expired document to verify your account. You can refer to this help page for the acceptable list of other identity documents.

Thank you,

Pradeep

[#20]

yeah, what I wanted to know is if i can verify with my Goverenment issued ID which is handwritten in my native language.

[#21]

Account verification link is not available when i will be able to verify my account help ?

[#22]

Hi Thierry,

Thank you for your message. I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you,

Pradeep

[#23]

I have already submitted my ID and Selfie. But it is showing that "We're reviewing your ID, which can take up to 1-3 business days."

[#24]

Hi Durjoy,

Please allow up to 3 business days for the review to take place. If more time passes, please follow up with us and we'll be happy to assist you further.

[#25]

I recently started as a freelancer on Upwork & found some profiles with verified ID mark, can anyone tell me where can I find the ID verification option from Upwork?

[#26]

Hi Hardik,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.