Identity (ID) Verification

[#1]

there is no menu item for verification by ID when I follow the link there is no such page either ... what is the problem please help me to pass verification. thanks

[#2]

Hi Cent,

I am unable to give you the exact time for the Verified badge. Our team will reach out to you when they need you to verify your Upwork account.

Thank you,

Pradeep

[#3]

[#4]

Hi Kaye,

I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you,

Pradeep

[#5]

Hi there,

I can't find Identity verification option in the profile settings. I want to verify my indentity but unfortunately it is not there settings option verification so please help me 

Thanks

[#6]

Hi Hamse,

Thank you for your message. I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you,

Pradeep

[#7]

Hi,

Recently my agency invited me to join Upwork as an agency member after I had created the account there is red alert message appeared called (Identity (ID) Verification) and when I clicked on Get Started button popup opened in shows the name of our agency manager.

I have tried many times but it doesn't work I have removed myself from an agency member and tried again but it is still showing the manager's name.

Seems like it locked the name of my manager and I didn't see any way to change the name on the identity verification form.

How can I put my name on the identity form for verification?

Regards

Umm e

 **Edited for Community Guidelines**

[#8]

Hi Umm,

Thank you for your message. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep

[#9]

Not appear link in the profile settings to iniciate iD verification.

Anyone can help me?

Tanks.

[#10]

Hi Gustavo,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[#11]

My identity verification is taking more days than mentioned any help ?

[#12]

Hi Mohannad,

I can see that your review is still in progress. Kindly allow more time for the review to complete. The team will let you know if you need to take any further steps.

[#13]

Thanks Luiggi

Thanks for your replI have a question, am i able to apply for jobs in the review time or u have to wait for it to be ended

[#14]

Hi,

My I.D. card has expired, which I added to verification, but I got renewed Id. So, my question is, do I need to re-add this new identification card for verification, or not?

Thanks and regards,

Kamran

[#15]

Hi Kamran,

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

[#16]

Okay! thanks

[#17]

When I try to send proposals I am asked to verify identity but it takes me to blank home page saying page not available. Please assist.

[#18]

Hi Odeh,

I checked your account and it looks like one of our agents reached out to you already regarding your account verification. You may check the ticket here. 

[#19]

I hit submit a proposal button, but nothing happens, I change the browser but still nothing.

[#20]

Hi Fernando,

Thank you for reaching out to us. It looks like you need to verify your ID in order to continue sending proposals. Kindly go to this page to start this process.

[#21]

Hi,

I'm trying to verify my Identity on Upwork as Freelancer. My location and Visual verification got verified instantly as I submitted on

15th-Sep-2022, I also submitted my Government ID for verification at the same time. That's still pending, but I'm getting a notification to verify before 22th(Please check screenshot). What I can do, cause I only have 2 days left. 

Thank you

Ahsan

[#22]

Hi Ahsan,

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. I reached out to the team to follow up on your ID verification status. Kindly allow us a few more days to review your submitted documents. Should we need more information, our team will send you an email with details on how you can complete the verification process. We appreciate your continued patience.

[#23]

The verification status says 1 working business day! it's going to 4 days already. I need to use my account. It's been four days today upwork didn't identify me. Why is it taking so many days. Is there any issue. And upwork notify me that's (Verify your identify by 09/23/2022 UTC to continue winning jobs on Upwork.)

[#24]

Hi Rana,

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review your submitted documents. Should we need more information, our team will send you an email with details on how you can complete the verification process. We appreciate your continued patience.

[#25]

Hi, I'm new to Upwork. I got my first order yesterday. But I am facing a problem. I have changed my name. But showing my old name in the verification process. I can't edit it. Please help me.

[#26]

Hi Ayesha,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.