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4d3a06ca
Community Member

Is there a contact to speak with Trust and Safety, Very poor customer service and communication

I have been submitting tickets and each customer service rep is telling me a different thing and when I feel Im almost done, it gets assigned to a new customer service rep and he doesnt know what happened or even read all the conversations.

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Mega,

 

Thank you for your message. I am sorry to hear about your experience with the support team. There is no option to contact the Trust and Safety team through phone support. I will be sharing your feedback with the team handling your concern.

 

I see that one of our team members has already responded to the support ticket to assist you further. Please do not hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. 

 

Thank you,

Pradeep

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