Aug 6, 2024 09:23:58 PM by Haithem B
Hello Upwork Team,
I hope this message finds you well. I am writing to report a serious issue of fraud and deceit by a programmer named P...............................S.............., whom I hired through your platform. Despite having paid him in a Big part for his services, he has refused to provide me with any of the work completed so far for testing on our server. This project remains unfinished, and he has been stringing me along for months with false promises that he will send the necessary files.
All our conversations and agreements are documented and available for your review. This situation has caused me significant stress and frustration due to his continuous manipulation and broken promises. I urgently seek your assistance in resolving this matter and ensuring that justice is served.
Thank you for your attention to this serious matter.
Best regards,
Aug 7, 2024 02:27:50 AM by Joanne P
Hi Haithem,
We're sorry to hear about what happened. We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Aug 18, 2024 02:41:43 PM by Haithem B
Aug 18, 2024 03:32:52 PM Edited Aug 19, 2024 09:44:41 AM by Ivygail J
Hello Haithem,
I am stepping in for Joanne. I am sorry to learn about your experience with your freelancer. It appears that our assigned team has updated your support ticket and provided further information. I’d encourage you to follow up with our team directly on your ticket and feel free to reach out to them through the same support ticket if you have any more questions or need further assistance.