Issue with logging in. Error: ERR_TOO_MANY_REDIRECTS

[#1]

Some users may experience issues with logging into their accounts. 

Error message: ERR_TOO_MANY_REDIRECTS

We would like to let you know that our engineers are aware of this issue and they are working as fast as possible to resolve it. We will update this thread as soon as we have more information.  

Edited to add. 

Could you please try and clear your cache and cookies and login again into your account? Please let us know if the issue persists after these steps. 

[#2]

I am unable to login.  I get the following error when trying to:  

Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

[#3]

What's wrong with Upwork? why can't you guys fix your login flow? 

I can't login to my account because I accidentally tried logging in with my google account that has the same email as my account

FIX IT.

[#4]

Website and log in is down... no comment from Upwork

[#5]

Hello this issue is also happening to me. I tried clearing cookies and a new browser. It keeps giving me the same error message.

This page isn’t working

www.upwork.com redirected you too many times.

• Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

[#6 · Accepted solution]

Hi All,

Could you please confirm if you have tried basic troubleshooting steps such as clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[#7]

Why has this been marked as a "solution"?  This is really not how you want to engage with your clients. 

• Browser/s used
  
  
  Chrome, Edge, Firefox, Safari
  
  
  
  
• Browser version
  
  You're kidding, right?
  
  
• Machine’s OS
  
  Windows 10, Windows 11, iOS
  
  
  
• Machine’s OS version
  
  
  
  Who knows. 
• Screengrab of the issue
  
  
  
  
• Additional details that may help us/the team investigate your concern better

              I tried to access from several different locations in different towns, no joy. 

[#8]

I have the same issue. I get to the main page, but after I enter in my credentials and Sign In, I get "Failed to open page" on Safari & Chrome. Both browsers return this error : ERR_TOO_MANY_REDIRECTS

[#9]

Since this is clearly a widespread issue, wouldn't it make sense to update the Upwork status page to reflect it?

https://status.upwork.com/

(Also, have cleared cookies twice and tried a different browser -- same error.)

[#10]

Hello, can I get a support on this issue as well?

[#11]

Upwork. you guys are handling this like an upwreck..... 

To all the people that commented on this. my temporary solution is to login, get the redirect errors and then hit an internal route inside their application like: https://www.upwork.com/ab/messages it seems like the redirect issue is only a part of their application home/index.

[#12]

You are the man, this also worked for me