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Abrar's avatar
Abrar U Community Member

Locked Private Profile

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

 

Update:

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~ Nikola

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818 REPLIES 818
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Dan,

 

I just checked and it looks like your profile visibility is already set to public. Feel free to reach if you need further assistance.


~ AJ
Upwork
Afsar's avatar
Afsar J Community Member

Hi,  **Edited for Community Guidelines**

my profile has been  set private please make it public 

Cicero's avatar
Cicero A Community Member

Greetings Nikola, 

Can you please help set my Upwork profile to public, I can't trigger it on. 

Thank you very much.

Nikola's avatar
Nikola S Moderator

Hi Cicero,

 

I would be happy to help. Could you please share a screenshot of the error message you receive on your end so that we can assist you accordingly? 

 

~ Nikola
Evelyn Tumusik's avatar
Evelyn Tumusik J Community Member

Hi Nikola S.

My profile visibility is locked. Kindly make it public for me instead of private.

Thanks.

Lorna's avatar
Lorna M Community Member

How to fine work

Lorna Manuel
Muhammad's avatar
Muhammad S Community Member

hello there,
I m upwork profile is private, could you please update it as a publice so i start working my profile.
Thank you

Pradeep's avatar
Pradeep H Moderator

Hi Muhammad,

 

Thank you for your message. I am pleased to inform you that your profile has been reset and the visibility is set to Public now.

 

Thank you,

Pradeep

Sehrish's avatar
Sehrish K Community Member

Hello there,
my profile is private. Kindly make it public. So i start work on it.


 

Faria's avatar
Faria A Community Member

My profile is private. Kindly make it public.So I start work on it.

 

Muhammad Ahtesham's avatar
Muhammad Ahtesham S Community Member

Hi, i am trying to do that but when i click reset my profile visiblity nthing happend. then i can move around the page but if i click any help articals or anything just nthing happen.

Andrea's avatar
Andrea G Community Manager

Hi Muhammad,

 

Your profile visibility has been set back to public.

 

~Andrea
Farooq's avatar
Farooq L Community Member

Nikola S

my profile has been set private please make it public  

 

Amir's avatar
Amir A Community Member

Hello sir please make my account public because I'm active and earned as well as 

Farooq's avatar
Farooq L Community Member

Hello Nikola S ,

my upwork profile has been set private please make it public

Pradeep's avatar
Pradeep H Moderator

Hi Farooq,

 

Thank you for your message. I am pleased to inform you that your profile has been reset and the profile visibility is set to Public now.

 

Thank you,

Pradeep

Fermin Jr's avatar
Fermin Jr V Community Member

Hi, my profile is still in private, can you please make it public?

Arjay's avatar
Arjay M Retired Team Member

Hi Fermin Jr,

 

I have reset your profile back to public as requested. A gentle reminder, please avoid creating several tickets for the same concern so that the team can assist you more efficiently. Thank you!

 

~ Arjay
Upwork
Ramsha's avatar
Ramsha F Community Member

Hey!

I have the same issue my profile has been set to private. I need to make it public. I have sent a request it has been 4 days now. Kindly help.

Regards

Pradeep's avatar
Pradeep H Moderator

Hi Ramsha,

 

Thank you for your message. I am pleased to inform you that your account has been reset and the profile visibility has been set to Public now.

 

Thank you,

Pradeep

Mazhar's avatar
Mazhar S Community Member

Hey Dear

How are you.? 

Please change the status of my profile from "Private" to "Public", I am working on daily basis from now onwards

 

Joanne's avatar
Joanne P Moderator

Hi Mazhar,

 

Your profile visibility has been reset to public. You may log in and check again. Thank you! 

~ Joanne
Upwork
Satish's avatar
Satish C Community Member

Hi, 

My profile showed Locked Private, I tried to get help from support but immediately got an email that my profile is suspended. I am earning weekly money and everything is fine.

 

Could you please check and help out with it?

Looking forward to the best resolution. 

Many thanks, 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Satish,

 

Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue and are now being assisted by one of our agents. Please feel free to update the ticket should you have further questions or concerns.


~ AJ
Upwork
Fahad's avatar
Fahad K Community Member

Hi Nikola,
I am facing the same problem as well. I was inactive for some time so my profile got locked but i have now started sending proposal to get things going. I have already applied for resetting my profile visibility but with no reply. Can you kindly make my profile public again?

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