Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM by Andrea G
Hi there, My account was kept private please help me in making it public. thanks
Solved! Go to Solution.
Aug 11, 2023 01:14:13 PM Edited Apr 2, 2024 03:18:54 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Feb 7, 2024 08:55:12 PM by Joanne P
Hi Dimitar,
Your profile visibility has been reset. You may log into your account to check.
Feb 8, 2024 04:28:56 AM by Mike K
Hi there, My account was kept private, please help me in making it public. Thanks.
Feb 8, 2024 05:21:39 AM by Arjay M
Hi Mike,
I've reset your profile back to public as requested. Thank you for reaching out!
Feb 11, 2024 03:04:08 AM by Shahzaib H
Hi there, My account was kept private please help me in making it public. thanks
Feb 11, 2024 04:08:13 AM by Luiggi R
Hi Shahzaib,
I checked but it appears that your profile visibility isn't currently locked. You should be able to update your visibility by visiting your Profile Settings page.
Feb 19, 2024 02:31:10 PM by Naoreen C
Hello. My profile is locked private. Can you please help unlock it?
Feb 19, 2024 06:28:08 PM by Arjay M
Hi Naoreen,
Your profile has been set back to public as requested. Thank you for reaching out!
Feb 24, 2024 04:01:44 AM by Afrasiab K
Hello! My upwork profile has been locked private I have just changed my specialisation and want to grow my profile please make it public. I want to turn on my availability badge it cant be done without making my profile public.
thanks
Feb 24, 2024 05:34:48 AM by Luiggi R
Hi Afrasiab,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Feb 25, 2024 11:58:32 PM by ASERERE A
Hi there, My account was kept private please help me in making it public. thanks
Feb 26, 2024 02:02:12 AM by Pradeep H
Hi Aserere,
Thank you for your message. Your profile visibility is set to Public now.
- Pradeep
Mar 5, 2024 09:05:19 AM by Durgesh P
hi,
My account was set to be private. Could you please make my profile public again.
thank you
Mar 5, 2024 02:38:45 PM by Arjay M
Hi Durgesh,
I've reset your profile back to public as requested. Thank you for reaching out!
Mar 30, 2024 05:31:54 AM by Peter A
Hello,
My account is set to Private. Please help me make it to Public. Thank you.
Mar 30, 2024 06:36:27 AM by Joanne P
Hi Ayeni,
Your profile visibility has been reset. Please log into your account to check.
Mar 21, 2024 11:27:25 PM by Azhar A
Hello there,
I'm having the same problem but no solution is working for me, as suggested in this thread
Tried possible
- Buy more connect (suggested by someone in the community)
- Profile -> Profile settings (Settings is locked)
- Reset My profile visibility (it's not resetting it tried a lot but it's not helpful)
I want to boost my profile but profile visibility is something locked boost option.
Mar 21, 2024 11:42:37 PM by Joanne P
Hi Azhar,
Your profile visibility has been reset to public.
Mar 24, 2024 11:30:58 PM by Imran K
Hi there, My account was kept private please help me in making it public. thanks
Mar 25, 2024 01:21:50 AM by Joanne P
Hi Imran,
Your profile visibility has been reset. You may log into your account to check.
Feb 21, 2024 10:56:08 AM by Ahsan N
Please help me. My profile also sets on private. Please make it Public Thanks You
Dec 5, 2023 04:44:42 AM by Masud K
Hi, My account status is in private now. How can i fix this issue? Can someone give me solutions? here is my Upwork profile link: https://www.upwork.com/freelancers/~019d026ccb008991e2?viewMode=1
Dec 5, 2023 04:42:23 AM by Masud K
Hi, My account status is in private now. How can i fix this issue? Can someone give me solutions? here is my Upwork profile link: https://www.upwork.com/freelancers/~019d026ccb008991e2?viewMode=1
Dec 5, 2023 07:00:56 AM by Annie Jane B
Hi Masud,
Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Jan 24, 2024 08:35:57 PM by Heather R
Can you please reset my profile from locked private to public please?
Aug 2, 2023 07:59:05 AM by Pradeep H
Hi Vaishali,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Dec 22, 2023 11:21:29 PM by Dhruv V
My account has been set to locked Private because I've been unable to secure a job yet on Upwork. I'll need help in having it set back to public so I can continue bidding, please help.
Dec 23, 2023 01:30:59 AM by Annie Jane B
Hi Dhruv,
Thanks for reaching out. Your profile visibility is already set to public.
Aug 2, 2023 01:39:08 PM by Baderinwa A
Hello, I have a problem with my upwork profile. It is set to private and I want to make it public. How can I do that? Please help me. Thank you
Aug 2, 2023 05:24:08 PM by Arjay M
Hi Baderinwa,
I've reset your profile back to public as requested. Don't hesitate to reach out if you need further assistance.
Aug 17, 2023 04:51:01 PM by Nike N
Hi Arjay, I have been on Upwork for over a year now but I haven't gotten any Verification ID Badge and my profile is Locked to private.
PS: I have been submitting proposals consistently
Aug 17, 2023 08:05:20 PM by Arjay M
Hi Nike,
I took the liberty of resetting your profile back to public. I have also checked your account, and it doesn't need further verification yet. Please be reminded that you cannot initiate the identity verification yourself, and cannot be requested. If the team finds the need for you to do it, you will receive an email detailing the instructions for completing your verification. You may want to check this help article for more information.
Sep 18, 2023 03:27:49 AM by Afsana K
Hello there, my upwork account has been kept private , can you plese help mw out to set the visibility set to publlic.
Dec 5, 2023 03:13:42 PM by Carlos M
I have the same experience, I can't be able to purchase connects or anything until I have work, and I can't have work without proposals and I can't submit proposals without connect, full circle. It is frustrating.
Sep 9, 2023 12:53:54 PM by Tyrek C
Kindly help me reset my profile visibility. It is locked private currently. Thank you.
Sep 11, 2023 03:59:53 AM by Mickah M
Hello! Kindly help me reset my profile visibility too. I've been clicking the reset profile visibility button for more than a week now. It says "solved" but my profile is still in private 😞
Nov 16, 2023 11:57:57 AM by Rohit P
I can't turn on this badge because your profile is set to private or unavailable. Can you help me with this please
Nov 16, 2023 02:35:21 PM by Arjay M
Hi Rohit,
I took the liberty of resetting your profile back to public as requested. You may now try and turn your Availability badge on. Best of luck!
Sep 11, 2023 06:13:27 AM by Ezgi K
Hello Arjay,
I have the same issue and waited more than 6 hours after click on reset my visibility. Could you please unlock this feature for my account?
Thanks in advance.