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Afsana's avatar
Afsana K Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

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1,823 REPLIES 1,823
Joanne's avatar
Joanne P Moderator

Hi Kristian,

 

Your profile visibility has been reset. Please feel free to check again and let us know if you need further assistance. 

~ Joanne
Upwork
Maria's avatar
Maria M Community Member

hi Luiggi R

My account has being private kindly back it to public. 

Thank you. 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Maria,

 

Your profile visibility has been set to public.


~ AJ
Upwork
Chase's avatar
Chase D Community Member

Hi, 

Why do my profile is changed to private even I am earning and also active on the upwork. Anyone can help ? Also I request to reset the profile to public a few days ago, it still didn't work. 😞

KO1.PNGCapture444.PNG

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Chase,

 

Your profile visibility has been set to public.


~ AJ
Upwork
Mayuri's avatar
Mayuri P Community Member


Hi, 
My profile is locked to private. Would you please make it public?

Thanks.

Luiggi's avatar
Luiggi R Moderator

Hi Mayuri,

 

Your profile visibility has been reset. 

~ Luiggi
Humayun's avatar
Humayun S Community Member

Hi,
My profile is set to private, please set it to public.

Thanks

Waseem's avatar
Waseem I Community Member

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

Waseem

Md Jahidul's avatar
Md Jahidul I Community Member

Recently my account was suspended, and now it is active but it's showing profile is no longer available when I try to open my profile. 

Luiggi's avatar
Luiggi R Moderator

Hi Jahidul,

 

Can you please go to your Profile Settings and try updating your profile visibility to "Public"? Let us know if you still need further assistance. You can check this help article to learn more.

~ Luiggi
Anum's avatar
Anum Z Community Member

How can I change my account from "locked private" to public? 

Rehan's avatar
Rehan S Community Member

need your help

Luiggi's avatar
Luiggi R Moderator

Hi Anum,

 

Your profile visibility has been updated. You can check this help article to learn why this can happen and how you can request to have it public.

~ Luiggi
Teresa's avatar
Teresa P Community Member

Hi,luiggi R! 

Can you help me unlocked my profile to public so it became visible to clients? 

Thanks in advance!

Pradeep's avatar
Pradeep H Moderator

Hi Teresa,

 

Your profile visibility is already set to Public.

 

- Pradeep

Teresa's avatar
Teresa P Community Member

Hi,Pradeep H.

glad to here that.

Thank you very much 🤗

Anurag's avatar
Anurag L Community Member

Hi Pradeep,

can you make my profile public?

Thanks in advance

Pradeep's avatar
Pradeep H Moderator

Hi Anurag,

 

Your profile visibility is already reset now.

 

- Pradeep

Sodiq's avatar
Sodiq B Community Member

Hey Please can you make my profile public?

 

Mizuho's avatar
Mizuho H Community Member

I got an email and it said:

 

We noticed you have not been working through Upwork lately.
We have changed your profile to "private"

 

I want to work! I am applying for a lot but don't get any job. 

I am so frustrated with Upwork.

Arjay's avatar
Arjay M Retired Team Member

Hi Muzuho,

 

I've reset your profile back to public as requested. For future reference, you can request that your profile visibility to be reset by clicking this link found in this help article.

 

~ Arjay
Upwork
Saqib's avatar
Saqib A Community Member

I'm still trying to find my way around Upwork, i i realized my profile is set private. I need help to get my profile public. Thanks

Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea
Shara's avatar
Shara D Community Member

Hi there, my account is on private could you make it public? Thank you in advance 

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