Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM by Andrea G
Hi there, My account was kept private please help me in making it public. thanks
Solved! Go to Solution.
Aug 11, 2023 01:14:13 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Aug 17, 2023 08:05:20 PM by Arjay M
Hi Nike,
I took the liberty of resetting your profile back to public. I have also checked your account, and it doesn't need further verification yet. Please be reminded that you cannot initiate the identity verification yourself, and cannot be requested. If the team finds the need for you to do it, you will receive an email detailing the instructions for completing your verification. You may want to check this help article for more information.
Sep 18, 2023 03:27:49 AM by Afsana K
Hello there, my upwork account has been kept private , can you plese help mw out to set the visibility set to publlic.
Dec 5, 2023 03:13:42 PM by Carlos M
I have the same experience, I can't be able to purchase connects or anything until I have work, and I can't have work without proposals and I can't submit proposals without connect, full circle. It is frustrating.
Sep 9, 2023 12:53:54 PM by Tyrek C
Kindly help me reset my profile visibility. It is locked private currently. Thank you.
Sep 11, 2023 03:59:53 AM by Mickah M
Hello! Kindly help me reset my profile visibility too. I've been clicking the reset profile visibility button for more than a week now. It says "solved" but my profile is still in private 😞
Nov 16, 2023 11:57:57 AM by Rohit P
I can't turn on this badge because your profile is set to private or unavailable. Can you help me with this please
Nov 16, 2023 02:35:21 PM by Arjay M
Hi Rohit,
I took the liberty of resetting your profile back to public as requested. You may now try and turn your Availability badge on. Best of luck!
Sep 11, 2023 06:13:27 AM by Ezgi K
Hello Arjay,
I have the same issue and waited more than 6 hours after click on reset my visibility. Could you please unlock this feature for my account?
Thanks in advance.
Sep 22, 2023 02:38:45 AM by Shaik M
Dear Arjay,
My profile is set to private kindly unlock and make it public.
thank you in advance.
Regards,
Shaik Mushtaq
Sep 22, 2023 06:31:39 AM by Pradeep H
Hi Shaik,
Thank you for your message. Your profile visibility is set to Public now.
- Pradeep
Sep 23, 2023 11:13:29 PM by Jay-ar B
Hello Arjay,
Can you please make my profile public so that my client can look up my profile?
Thank you.
Sep 24, 2023 01:05:28 AM by Pradeep H
Hi Jay-ar and Sehrish,
Thank you for your message. I am pleased to inform you that your profile has been reset and the visibility is set to Public now.
- Pradeep
Nov 6, 2023 01:44:03 PM by Nikola M
Hello, my profile visibility is set to private locked, can you please set it back to public?
Thank you!
Nov 6, 2023 06:39:48 PM by Arjay M
Hi Nikola,
I've reset your profile back to public as requested. Thank you for reaching out!
Sep 23, 2023 11:44:50 PM by Sehrish K
Hi,
My profile is set to private. Kindly help me to make it public.
Dec 11, 2023 06:35:19 AM by Setu D
Hi, I have a problem with my profile. It shows locked or unavailable. Please can anyone help me out with it ? Thanks you
Dec 11, 2023 07:13:40 AM by Nikola S
Hi Setu,
Thank you for reaching out to us. Your profile visibility has been updated as per your request.
Aug 4, 2023 01:49:53 AM by Anees D
Hi upwork,
I was unavaiable on my profile for a while and it got locked and my availability badge is off. Kindly change its status. 🙂
Aug 4, 2023 05:00:30 AM by Pradeep H
Hi Anees,
Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.
Thank you,
Pradeep
Aug 4, 2023 11:36:04 AM by SHEHR Y
Hi, i have just moved from freelancer basic to freelancer plus. as it has visibility of profile is always on but here i need to pay 6 connects for turning it on. why is that?
Aug 4, 2023 04:19:15 PM by Arjay M
Hi Shehr,
Thank you for reaching out to us here in the Community. I believe you're referring to Availability Badge. Please remember that the Availability Badge is an option designed to help you signal to clients that you are ready for new work. And yes! You'll need to use Connects to add the blue “Available now” badgeConnects. You may want to check this help article to learn more about how the badge works.
On the other hand, when you upgrade to Freelancer Plus, we'll keep your profile active even if you take a break. You check this help article to learn more about profile visibility.
Aug 5, 2023 01:14:12 AM by Abdul R
Hi Upwork Team!
please convert my Upwor profile status to PUBLIC from PRIVATE. Hi there, My account was kept private because of not earning until now. please help me in making it public.
Thanks
Abdul Rehman
Aug 5, 2023 10:28:58 AM by Annie Jane B
Hi Abdul,
It looks like your account is already set to public. Feel free to reach out if you need further assistance.
Aug 6, 2023 09:16:19 AM by Rodelio A
Hi Good day!
My profile has been set to Private for a time now because I haven't been active in a while. But recently, I've been attempting to get things rolling by submitting proposals. I've been attempting to convert this back to "Public".Please fix this problem.
Hoping for your kind consideration.
Thanks in advance!
Aug 6, 2023 09:49:22 AM by Luiggi R
Hi Rodelio,
Your profile visibility has been updated and it's now showing as public.
Oct 26, 2023 01:41:30 PM by Immaculata I
Hello!
My profile has been set to Private for a time now even though I have been active infact this is happening for the second time and I am worried as to why this happens to me always. I've been attempting to convert this back to "Public".Please fix this problem.
Thanks in advance!
Oct 26, 2023 05:54:15 PM by Arjay M
Hi Immaculata,
Your profile visibility has been updated and set back to public as requested. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Aug 6, 2023 01:18:24 PM by Maryam A
We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.
Aug 6, 2023 01:20:45 PM by Munazza A
We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.
Sep 6, 2023 08:42:39 AM by Fahad K
Hi luiggi, my profile has also been set to private so kindly set it to public again.
TIA.
Sep 19, 2023 06:27:38 AM by Chidinma N
Hi Bianca and the Upwork Team.
My profile is set to Locked Private. Please help me reset it so I can be visible in search and to potential Clients.
Thanks!!!
Sep 19, 2023 07:05:26 AM by Nikola S
Hi Chidinma,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.