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ยป Forums ยป Support ยป Re: Account Private
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acda4043
Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
AndreaG
Moderator
Moderator

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea
Upwork

View solution in original post

1,823 REPLIES 1,823

Hi Dimitar,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork

Hi there, My account was kept private, please help me in making it public. Thanks.

Hi Mike,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork

Hi there, My account was kept private please help me in making it public. thanks

Hi Shahzaib,

 

I checked but it appears that your profile visibility isn't currently locked. You should be able to update your visibility by visiting your Profile Settings page.  

~ Luiggi
Upwork

Hello. My profile is locked private. Can you please help unlock it?

Hi Naoreen,

 

Your profile has been set back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork

Hello! My upwork profile has been locked private I have just changed my specialisation and want to grow my profile please make it public. I want to turn  on my availability badge it cant be done without making my profile public.
thanks

Hi Afrasiab, 

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Upwork

Hi there, My account was kept private please help me in making it public. thanks

Hi Aserere,

 

Thank you for your message. Your profile visibility is set to Public now.

 

- Pradeep

Upwork

hi,

My account was set to be private. Could you please make my profile public again.

thank you

 

Hi Durgesh,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
5f196192
Community Member

Hello, 

 

My account is set to Private. Please help me make it to Public. Thank you.

Hi Ayeni,

 

Your profile visibility has been reset. Please log into your account to check. 

~ Joanne
Upwork

Hello there, 
I'm having the same problem but no solution is working for me, as suggested in this thread
Tried possible
- Buy more connect (suggested by someone in the community)
- Profile -> Profile settings (Settings is locked)
- Reset My profile visibility (it's not resetting it tried a lot but it's not helpful)

I want to boost my profile but profile visibility is something locked boost option. 

Hi Azhar,

 

Your profile visibility has been reset to public. 

~ Joanne
Upwork

Hi there, My account was kept private please help me in making it public. thanks

Hi Imran,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork

Please help me. My profile also sets on private. Please make it Public Thanks You

Hi, My account status is in private now. How can i fix this issue? Can someone give me solutions? here is my Upwork profile link: https://www.upwork.com/freelancers/~019d026ccb008991e2?viewMode=1

Hi, My account status is in private now. How can i fix this issue? Can someone give me solutions? here is my Upwork profile link: https://www.upwork.com/freelancers/~019d026ccb008991e2?viewMode=1

Hi Masud,

 

Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork

Can you please reset my profile from locked private to public please? 

vish_v_2018
Community Member

Can You Please help in this .. From Private to public profile

Hi Vaishali,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

Upwork

My account has been set to locked Private because I've been unable to secure a job yet on Upwork. I'll need help in having it set back to public so I can continue bidding, please help.

Hi Dhruv,

 

Thanks for reaching out. Your profile visibility is already set to public.


~ AJ
Upwork
2524dded
Community Member

Hello, I have a problem with my upwork profile. It is set to private and I want to make it public. How can I do that? Please help me. Thank you

Hi Baderinwa,

 

I've reset your profile back to public as requested. Don't hesitate to reach out if you need further assistance.

 

~ Arjay
Upwork
205bceb5
Community Member

Hi Arjay, I have been on Upwork for over a year now but I haven't gotten any Verification ID Badge and my profile is Locked to private. 

PS: I have been submitting proposals consistently

Hi Nike,

 

I took the liberty of resetting your profile back to public. I have also checked your account, and it doesn't need further verification yet. Please be reminded that you cannot initiate the identity verification yourself, and cannot be requested. If the team finds the need for you to do it, you will receive an email detailing the instructions for completing your verification. You may want to check this help article for more information. 

 

~ Arjay
Upwork
acda4043
Community Member

Hello there, my upwork account has been kept private , can you plese help mw out to set the visibility set to publlic.

morecar
Community Member

I have the same experience, I can't be able to purchase connects or anything until I have work, and I can't have work without proposals and I can't submit proposals without connect, full circle. It is frustrating.

05931802
Community Member

Kindly help me reset my profile visibility. It is locked private currently. Thank you.

Hi Tyrek,

 

Your profile visibility has been reset.

~ Luiggi
Upwork
9aaca72d
Community Member

Hello! Kindly help me reset my profile visibility too. I've been clicking the reset profile visibility button for more than a week now. It says "solved" but my profile is still in private ๐Ÿ˜ž

I can't turn on this badge because your profile is set to private or unavailable. Can you help me with this please

 

Hi Rohit,

 

I took the liberty of resetting your profile back to public as requested. You may now try and turn your Availability badge on. Best of luck!

 

~ Arjay
Upwork
52fdb544
Community Member

Hello Arjay,

 

I have the same issue and waited more than 6 hours after click on reset my visibility. Could you please unlock this feature for my account?

 

Thanks in advance.

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