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Afsana's avatar
Afsana K Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

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1,823 REPLIES 1,823
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Maksym,

 

Your profile visibility has been reset.


~ AJ
Upwork
Danesh's avatar
Danesh T Community Member

Hello There, my Upwork account is also in Locked Private.

Can you please help me in this regard?

Thanks.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Danesh,

 

Your profile has been reset and the visibility is set to Public now.

 

- Pradeep

Ssemugabi's avatar
Ssemugabi J Community Member

my profile has been kept private

Ahtsham's avatar
Ahtsham A Community Member

contact support

Pradeep's avatar
Pradeep H Retired Team Member

Hi Ssemugabi,

 

Your profile visibility is set to Public now.

 

- Pradeep

Mohamed's avatar
Mohamed M Community Member

Hello ,
My profile has been set to private can anyone help me to make it public and available for now.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Mohamed,

 

Your profile visibility has been rest. It should now be public.

~ Luiggi
Asif's avatar
Asif A Community Member

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

Wilma's avatar
Wilma C Community Member

Hi Asif,

 

Go to this page, hit the green button, wait a day or two

Good luck!

Luiggi's avatar
Luiggi R Retiring Moderator

Hello Asif,

 

Your profile visibility has been reset. It should be public now. 

~ Luiggi
Fatima's avatar
Fatima B Community Member

Actually, I completed a short course and my profile automatically changed to private and wanted to make it public but it was still showing as private. How can I do that?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Fatima,

 

Your profile visibility is set to Public now. 

 

- Pradeep

Jocylyn's avatar
Jocylyn O Community Member

Hello there,

 

My profile is locked.  I requested to reset the profile to public a few days ago, it still didn't work. 

Please help.

 

Thank you in advance.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Jocylyn,

 

I am pleased to inform you that your profile visibility is already set to Public now.

 

- Pradeep

Tassawar's avatar
Tassawar I Community Member

Hi,

 

Since last 8-9 months, am not getting more jobs in my feed. Is there any issue?  
Or jobs are less posted 

Nayeemur's avatar
Nayeemur R Community Member

 
Joanne's avatar
Joanne P Retired Team Member

Hi Nayeemur,

 

I'm sorry to hear that you are experiencing trouble with resetting your profile visibility. Please know that your profile has already been reset to public. You may log into your account to check.

~ Joanne
Upwork
Md's avatar
Md S Community Member

My profile showing is private can you make it public please? Thank you

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Md,

 

Your profile visibility has been reset. It should now be public. 

~ Luiggi
Mahabubur Rahman's avatar
Mahabubur Rahman J Community Member
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Mahabubur Rahman,

 

Thanks for reaching out. Your profile visibility has been reset.


~ AJ
Upwork
Mahabubur Rahman's avatar
Mahabubur Rahman J Community Member

thank you so much

Naomi's avatar
Naomi N Community Member

Hello my account is invisible I have tried resetting to visible but nothing seems working, any help will be appreciated.

Rigoberta's avatar
Rigoberta P Community Member

Are you currently working??Any success