Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM by Andrea G
Hi there, My account was kept private please help me in making it public. thanks
Solved! Go to Solution.
Aug 11, 2023 01:14:13 PM Edited Apr 2, 2024 03:18:54 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Mar 21, 2024 05:30:28 AM by Sonia K
Hi, I am Sonia K. My profile was locked private because I was inactive due to my personal reasons. Now, I am active and started my freelance journey. Please make my profile public again, so that I will be able to work, earn my livelihood. Thanks
Mar 21, 2024 06:20:57 AM by Luiggi R
Hi Sonia,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Mar 22, 2024 02:00:45 AM by Jose Miguel S
Hi, my profile visibility is private. Please make it Public.
Mar 22, 2024 03:02:02 AM Edited Mar 22, 2024 03:02:58 AM by Charies M
Hi Upwork team
Please HELP me fix this error. Thank you.
Mar 22, 2024 03:36:38 AM by Luiggi R
Hi Charies,
It looks like your profile visibility was automatically changed to private. I've updated your profile visibility. Let us know if you need further assistance.
Mar 22, 2024 03:21:21 AM by Roselyn A
Please I need help with changing my profile visibility to PUBLIC. I already tried, it didn't work.
Thank you
Mar 22, 2024 04:04:01 AM by Luiggi R
Hi Roselyn,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance
Mar 22, 2024 04:43:41 AM by Enyew A
My account visibility is currently locked as private, and I'm unable to change it to public. Can anyone assist me with this issue?
Mar 22, 2024 05:36:21 AM by Luiggi R
Hi Enyew,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Mar 22, 2024 08:02:11 AM by Jose Miguel S
Hello, my profile visibility is private. Please make it Public.
Thank you!
Mar 22, 2024 08:34:43 AM by Luiggi R
Hi Jose,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Mar 22, 2024 05:48:24 PM by Muhammad Zeeshan H
Please Help Me!!!
There is not showing option to do my profile visibility as public.
There is not any option to do this as public.
On Profile Setting "Visibilty Private Locked"
Please Help me asap!!!!!!
Mar 22, 2024 08:19:24 PM by Joanne P
Hi Zeeshan,
Your profile visibility has been reset. You may log into your account to check.
Mar 23, 2024 02:51:52 AM Edited Mar 23, 2024 03:29:56 AM by Cherleza P
Hello,
My Upwork profile is LOCKED PRIVATE, how can I set it back to public? I understand that probably because I wasn't active in Upwork for some time. I would appreciate any kind of help or information on how to fix this.
Thank you so much.
Mar 23, 2024 04:11:11 AM by Luiggi R
Hi Cherleza,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance
Mar 24, 2024 11:19:23 AM by Iqra Q
Mar 24, 2024 11:45:31 AM by Luiggi R
Hi Iqra,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Mar 25, 2024 01:53:03 AM by Musavir A
Dear All,
i am trying to restore my profile from private locked but its not working as said method please guide me direct chat support centre.
Regards
Mar 25, 2024 02:14:06 AM by Arjun P
https://www.upwork.com/freelancers/settings/profile
Same issue. Any moderators in the house? Please change my profile to public and available. I can seem to do it from my end. Thanks!
Mar 25, 2024 03:58:57 AM by Joanne P
Hi Musavir,
Your profile visiblity has been reset. You may log into your account to check.
Mar 25, 2024 05:06:08 AM by Luiggi R
Hi Bukola,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Mar 25, 2024 05:30:12 AM by Alex K
Hi,
My account has been locked because of 90 inactive days.
I did the reset profile visibility, UpWork says that I'm visible now, but I'm NOT.
Since then when I click the reset button, nothing has happened, the page just reloads without any confirmation form.
Can you help me to figure it out with this?
P.S. (Now I'm active and have income.)
thanks.
Mar 25, 2024 06:07:19 AM by Luiggi R
Hi Alex,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.