Apr 1, 2024 05:40:44 AM Edited Apr 2, 2024 03:15:22 PM by Andrea G
Please have try alot to move my account to public and yet i'm unable to move it
Please help me to move it to public
Solved! Go to Solution.
Apr 2, 2024 03:15:42 PM Edited Jul 16, 2024 01:43:02 PM by Luiggi R
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.)
Update:
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Apr 22, 2024 04:21:54 AM by Victoria N
Hi Pradeep. Thank you , but I still see that my profile is locked https://tppr.me/wy0pQR . Will it take some time to unlock?
Apr 22, 2024 05:16:07 AM by NikolaS N
Hi Victoria,
I will be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 23, 2024 12:34:39 AM by Jahangir B
Hey! I want someone to help me out of this Issue, that my profile was being private since some days ago. So Please help me out to get my Profile Public. Thanks
Apr 23, 2024 01:59:23 AM by Punita P
Hello,
Facing below error when make profile public
There was an error loading this page: error [878c5ece4cf7032c-AMD, 878c5ece4cf7032c-AMD]. Please contact customer support for assistance: support.upwork.com
Apr 23, 2024 02:38:59 AM by NikolaS N
Hi Punita,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 23, 2024 02:56:11 AM by Hiba H
Hey Community member,
Please help me to make my profile public. There's no option to make my profile public.
I submitted a proposal after the profile got private and my 3 jobs are still in progress. Please help me with this.
Apr 23, 2024 03:25:27 AM by NikolaS N
Hi Hiba,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 23, 2024 03:26:28 AM by Malaika S
Hi, I am new to upwork! I created my account few months back but didn't used. Now when i logged in i see its private. Can someone help how to public it?
Apr 23, 2024 04:08:22 AM by NikolaS N
Hi Malaika,
Thank you for reaching out to us. Your profile visibility is now updated.
Apr 23, 2024 07:08:18 AM by Lemonade S
My profile has been changed from public to private. I want to bring my profile to search results. So that clients can reach me easily. Thank You!
Apr 23, 2024 11:58:06 AM by Beenish A
Hi Upwork Support,
My name is Beenish and I have not used Upwork for a long time my profile is set to private, I have tried submitting a ticket to get it back to public but no one has reached out to me yet. I have started working and am active on upwork but my profile is still locked to private. Can you please help me with this, thank you
Apr 23, 2024 03:39:33 PM by Sonia K
Please turn my profile back to public. I am working on finding and applying to jobs on upwork.
Apr 23, 2024 05:27:01 PM by Joanne P
Hi Sonia,
Your profile visibility has been reset. You may log into your account and check.
Apr 24, 2024 12:25:03 AM by Alok N
Hello, i want to change my visibility setting " private to public" . when i tried to change through Preferences, i got error. please help me out to change my visibility private to public. Thanks
Apr 24, 2024 12:51:38 AM by NikolaS N
Hi Alok,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 24, 2024 03:56:19 AM by Aditi D
Am Unable to change my private profile to public, it shows my profile is locked, I didn't know about this, and why this happens. , Can you please help me with this , if you can unlock my profile , i can be more active on Upwork
Apr 24, 2024 08:11:11 AM by Danijel M
Hello, my profile is locked on private, please unlock it,
thank you
Danijel M.
Apr 24, 2024 12:48:41 PM by Arjay M
Hi Daniel,
I've reset your profile back to public as requested. You're all set. Thank you for reaching out!
Apr 24, 2024 07:16:53 AM by Izelle Deane Krist N
Hi Upwork,
Hope this message finds you well
Can someone please help me with my profile status? Already done with the links and contacted your support but still no changes. Been waiting for my profile status to change for almost a month now.
Hope you can help me. Thank you
Apr 24, 2024 09:35:44 AM by Arjay M
Hi Izelle Deane Krist,
I've reset your profile back to public as requested. Additionally, I’ve escalated your community post to a support ticket to have your account reviewed. One of our agents will be in touch with you soon with more information and to assist.
Apr 24, 2024 07:55:21 AM by Jaemaden S
Hi,
I can't change my hourly rate maybe because my account was locked from public to private. Please help me change and unlock it from private to unlock.
Thanks.
Apr 24, 2024 12:42:31 PM by Arjay M
Hi Jaemaden,
I've reset your profile back to public as requested. However, when your profile is set to private, it is not shown in freelancer search results, but you should be able to change your hourly rate from your profile page.
That said, I've escalated your community post to a support ticket for your hourly rate concern. One of our agents will be in touch with you soon to assist.
Apr 24, 2024 09:46:10 PM Edited Apr 24, 2024 11:07:15 PM by Pradeep H
Hello Colleagues,
I have been a freelancer since 2012, I opened my oDesk profile then, and now it has become UpWork, unfortunately, it was not convenient for me to work inside Upwork, when it was oDesk I did one job and it also problematic because of my client was untrustworthy still the payment is pending, I quite oDesk then, and did the freelancing in other platforms.
Meanwhile, 2 times I tried to come back to Upwork, and unlock my profile, but due to the heavy workload in my daily life, I failed and could not continue with Upwork.
And this is my third time coming back to Upwork, and want to start with my work here but, I can't change my profile from private to public. This problem seems exceptional. if you check the link for the screen recording.
**Edited for Community Guidelines**
I have tried every recommended way, I changed my browser, Google Chrome, Edge, and Firefox, and also changed my PC to a laptop, and even when I tried from my phone, all results showed the same.
Apr 24, 2024 11:06:47 PM by Pradeep H
Hi Syed,
Welcome back! Your profile visibility is switched to Public now.
- Pradeep