Locked Private Profile

[a8042492]

Hi Team,

Please help me. My profile has been locked and private and dont know how and now i cant make it public.

[PradeepH]

Hi Waqas,

I am sorry to hear that the troubleshooting steps did not help and that you experienced the issue while reaching our support team. I will be happy to look into this for you. 

I checked your account and it appears that your profile is set as an Exclusive agency member. In this case, you will need to switch to your agency account and go to Find Work > Agency Roster to edit your profile visibility. 

For now, I have changed your profile visibility to Public. You can try the above steps to see if you are able to change your profile visibility yourself. Feel free to message us if you need further assistance.

- Pradeep

[joverlyannlopez]

Hi there,

My account was kept private, please help me in making it public.

Thank you,

J

[JoanneP]

Hi Joverlyn,

I can confirm that your profile is available to view publicly. Please try again after clearing your cache and cookies or using a different browser. 

[7992f4e5]

This didn't work for me 😞

[yzaolavides]

Hi! I tried logging out and then back in, but my profile is still set to private. Would it be alright if you guys changed it so public? Thanks 🙂

[PradeepH]

Hi Yzabel,

I have changed your profile visibility to Public now.

- Pradeep

[2c09cbcc]

Hello,

My profile's visibility is also set to private and I can't change it, I also don't seem to be able to change my hourly rate

[IvygailJ]

Hello Omar,

Thank you for reaching out to us. It looks like you are an exclusive agency member and that your agency has set your profile visibility to private.

I’d recommend discussing this with your agency owner or agency administrator as they can reset your profile visibility to “Public” from their end. You may also share this helpful link for more details about how to Manage the Agency Roster and Visibility.

[d031e0d1]

my profile is set to private i want it to tun to visible

[LuiggiR]

Hi Oyedele,

Thank you for bringing this to our attention. Your profile visibility has been updated. Don’t hesitate to let us know if you need further assistance

[517bc8f9]

Hi there, My account was kept private please help me in making it public. thanks

[danyalpl]

I have tried different solutions provided at the forum but they are not working. 
again the problem is coming
You can't turn on this badge because your profile is set to private or unavailable.
Kindly set it to public

[IvygailJ]

Hello Danyal,

Thank you for reaching out to us. It looks like your profile has been updated and is now set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

[9fe07d71]

My profile is set to private. please make it public i have to resume working and i will be more active on the platform.
https://www.upwork.com/freelancers/~01d26067c868fbe1d7?viewMode=1

[IvygailJ]

Hello Saloni,

I checked your account and it looks like your profile is already set to public. Please check this helpful article to learn more about how you can avoid having your profile automatically set to private.

[4ff28b36]

 my profile is automaticaly set to private please help to public it

[3ec2361e]

Hi Raheel! Log in to your Upwork account then click your profile, go to settings then find profile settings, once u find it click it then turn the visibility to public or upwork users if you want. that's all

[96a80aa4]

Hi team,
I want to use availability badge but it says: "You can't turn on this badge because your profile is set to private or unavailable."

Can you help me to make my profile visible and turn on Availablity badge?

Best regards

Bakhtiyor

[JoanneP]

Hi Bakhtiyor,

I checked and can confirm that your profile is already set to public. You may want to try again or use a different browser. If the issue persists, please let us know. 

[96a80aa4]

Hi Joanne,

Thanks for your response, I've just checked it (with another browser as well) and issue still persists

[PradeepH]

Hi Bakhtiyor,

Could you please check now? 

- Pradeep

[96a80aa4]

Hi Pradeep,

It is fixed, thank you for your help

Bakhtiyor

[96a80aa4]

Hi Pradeep, my profile turned to private again, can you help me to make it visible again? I couldn't do it myself

[JoanneP]

Hi Bakhtiyor,

Your profile visibility has been reset. You may log into your account to check. 

[mujtaba001]

Please set my profile to public as it is private now. Here is my profile link: https://www.upwork.com/freelancers/~015782c44eaa0c7a38?nav_dir=pop