Jul 9, 2024 06:08:49 AM Edited Jul 16, 2024 01:41:49 PM by Luiggi R
Hi Team,
Please help me. My profile has been locked and private and dont know how and now i cant make it public.
Solved! Go to Solution.
Jul 9, 2024 06:56:21 AM Edited Jul 16, 2024 01:40:46 PM by Luiggi R
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.)
Jul 27, 2024 01:28:35 PM by Sramana K
Dear Team,
I am not able to update my profile. Please help me.
Thanks,
Sramana
Jul 27, 2024 02:47:45 PM by Luiggi R
Hi Sramana,
Could you please clarify your concern? If you're having trouble completing your profile, you may want to try clearing your browser's cache and cookies or using a different browser.
Jul 29, 2024 11:42:48 PM by Sramana K
Hi,
Clearing the browser actually helped me. Now I am able to update my profile. I have a question, I did not receive my free connects yet. Please help me on that.
Thanks,
Sramana
Jul 26, 2024 06:18:07 AM by Joanne P
Hi Ghanshyam,
I checked and can confirm that your profile is not set to private. You may log into your account to check.
Jul 28, 2024 12:59:25 AM by Aylar N
Hello! Please open my availability icon, ican't take orders, i can't write to castomers!
Jul 28, 2024 08:14:20 AM by Pradeep H
Hi Aylar,
I checked your account and I can confirm that your profile visibility is already set to Public. It looks like you are trying to turn on your Availability badge but you do not have sufficient Connects on your Upwork account.
As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
- Pradeep
Jul 30, 2024 03:01:13 AM by Sameh R
Hi,
My upwork account has been Locked Private. Kindly make it public
Jul 30, 2024 08:31:32 AM by Sameh R
I have been trying to move my account to public and yet i'm unable to move it
Please help me to move it to public
thx
Jul 30, 2024 09:07:47 PM by Joanne P
Hi Muhammad,
I can confirm that your profile is public; it's not locked to private.
Jul 30, 2024 11:02:30 PM by Haseeb F
Hi please help me to update my profile private to public and the option is also locked.
Jul 31, 2024 01:24:40 AM by Pradeep H
Hi Haseeb,
I checked your account and I am pleased to inform you that your profile visibility has been reset to Public now.
- Pradeep
Jul 31, 2024 02:25:29 AM by Avo A
Hey Upwork Support,
I'm trying to change my profile visibility but I'm encountering several errors. Could you please switch it to 'public' on your end?
Best regards
Jul 31, 2024 04:07:11 AM Edited Jul 31, 2024 10:32:40 PM by Gail M
Hello!
To change your Upwork profile visibility to ‘public’, log in to your account, go to your profile, click ‘Edit Profile’, find the ‘Visibility’ section, select ‘Public’, and save the changes. If your profile is locked to private, contact Upwork support through their customer service page for assistance.
Best Regards,
Jul 31, 2024 05:34:45 AM by Joanne P
Hi Avo,
Your profile visibility has been reset. You may log into your account to check.
Jul 31, 2024 11:35:30 AM by Mayuri P
Hey,
My profile is set to private , Would you please help me to make it public?
Thanks
Jul 31, 2024 12:45:18 PM by Ivygail J
Hello Mayuri,
It looks like your profile has been updated and is now set to public. Please check this helpful article to learn more about how you can avoid having your profile automatically set to private.
Jul 31, 2024 12:44:30 PM by Munawar I
Dear Upwork Team,
Jul 31, 2024 02:51:36 PM by Ivygail J
Hello Munawar,
Your profile visibility has been updated. If you need to adjust it again in the future, you can check out this helpful article for guidance. Don’t hesitate to let us know if you need further assistance.
Aug 2, 2024 01:11:46 AM by Ssemugabi J
Hello . My profile has been kept private and does not appear in client searches
Aug 2, 2024 01:37:22 AM by Sreejanya V
Here’s how you can do that:
1: login
2: go to profile settings
3:click on profile visibility
4:change privacy settings
5: save changes
6:update profile
7.click profile status
Aug 2, 2024 04:55:41 AM by Pradeep H
Hi Ssemugabi,
Your profile visibility is set to Public now.
- Pradeep
Aug 2, 2024 05:02:25 AM by Hanzish R
Hi,
I am trying to change the visibility , which is private at the moment. I want to change it to public, but there is no option to edit. Somebody help
Aug 2, 2024 05:13:45 AM by Anthony H
I'm not the one to ask. But it should be very simple. There must be a selection somewhere that is difficult to see.
Good luck.