๐Ÿˆ Community
ยป Forums ยป Support ยป Locked Private Profile
Page options
abrarul_haq47
Community Member

Locked Private Profile

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

ACCEPTED SOLUTION
egaruth
Moderator
Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

~ Nikola
Upwork

View solution in original post

52 REPLIES 52
egaruth
Moderator
Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

~ Nikola
Upwork
8d50a456
Community Member

my profile has been private please make  it  public 

Hi Farooq,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep



Upwork
starship_studio
Community Member

Hello, I have bid on a lot of projects without earning, I have gone back and forth to Upwork without any luck getting customers, my profile visibility is private, and I cannot change it to public from the menu. Is there anyone who can help me with this? 

 

Thank you.

Hi Mateo,

 

I took the liberty of resetting your profile visibility back to public status. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page

 

~ Arjay
Upwork

Thank you!!!!

ashishnegi012
Community Member

Hi

I am now get my first job but my profile gone is private can anyone help me to make public this

Hi Ashish, 

 

Your profile visibility has been reset to public as requested. 


~ Avery
Upwork
saimamunawar
Community Member

my profile has converted into private how to make it public

Hi Saima,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork
243f43f3
Community Member

Why does my profile automatically change from public to private over and again? Very frustrating for newbies. I am regular bids @upwork

Hi Aneela,

 

To help keep the marketplace thriving and vibrant for everyone, we occasionally change a profile from public to private. Weโ€™ll change your freelance profile from public to private if:

  • Youโ€™re an established freelancer and donโ€™t earn money on Upwork for a period of two years or more 
  • Youโ€™re a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days 

This helps boost your visibility when youโ€™re active and reduce the notifications you get when youโ€™re not. It also helps keep results relevant for clients. I have set your profile visibility back to Public now. 

 

Thank you,

Pradeep



Upwork
32e1c4da
Community Member

I am turning my profile from private to public but it is unable to do it. Automatically it gets vanished ?

Hi Subhash,

 

Thank you for your message. I checked your profile and noticed that your profile visibility is already set to Public now.

 

Thank you,

Pradeep



Upwork
a6c8f8a8
Community Member

 
alexgf
Community Member

Go to your Upwork profile and click Profile Settings.

In "My profile" section you can find the Visibility field. There are three options: Public, Only Upwork users and Private.

691086a0
Community Member

Greetings Upwork customer care.

please I need my account to be removed from private to public. Thank you. 

Do you mean this?
(see pictures)

Hi Chinedu,

 

Thank you for reaching out. Your profile visibility has been set to public.


~ AJ
Upwork
9b20893e
Community Member

Hello,

My Profile Is in Private Mode. I Need to Change It to Public or Only Upwork Users. but It Cannot Be Done.

Thanks

Rudra

c1e7d952
Community Member

my profile private plase help me making it public.

a8bdac0a
Community Member

Greetings to all.

I trust this finds you all well.

Please help:

How do I turn my availability badge on?My status is set to available but I still get this error when I try to turn on availability badge "You can't turn on this badge because your profile is set to private or unavailable."

 

Many thanks

Hi Salman,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork
hassoun22
Community Member

Upwork changed my profile to private because i haven't earned in awhile, I am new on upwork, do my best and trying to win, I submited more than 60 proposals in two months but no answer, Its logic that the clients work with old designer , earned designer, top rated and top plus , clinets ignore the new designers even they have good profiels, so its unfair to change profiles to private as long as the designers try and try to win.

I think Upwork have to study this issue to help new designers in keep going ahead.

Thank you

Amer H

Hi Amer,

 

Thank you for your message. I am pleased to inform you that your account is set to Public now. I suggest you take a few Upwork Academy courses to help you get started. You can also sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork. I hope you find these online resources useful in your Upwork journey.

 

Thank you,

Pradeep



Upwork

Dear Pradeep H

Thank you alot.

Amer H

 

 

3bb167e9
Community Member

Can you tell that how can I set my profile visibility from private to public ?

Hi Boburbek,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork
hussain_munawar
Community Member

My profile has changed as private how to make it public,Please guide

Hi Munawar,

 

Your profile visibility has been reset. You can check out this help article to learn why it can go private.

~ Luiggi
Upwork
ibtisam_mahmoo71
Community Member

Hello Everyone,

I hope you are doing well. I have an issue on my Upwork profile. Upwork automatically set my profile as private and does not allow me to "on" my available badge to "turn on". Kindly helps me to solve this issue.

Best wishes and regards

Thanks a million

Hi Muhammad,

 

I took a closer look and it looks like you can't turn on this badge because your profile is set to private or unavailable. I took the liberty of resetting your profile visibility back to Public Status. You can try turning your Availability Bade on again and it should be working now. Let us know if you need further assistance. 

 

~ Arjay
Upwork
86c631fc
Community Member

Hi, there. I've had this problem before; I originally set my profile to "public," but due to no earnings in the previous months, it's now set to "private." Now I have applied to a job, but it is still private. Please help me figure out this problem.

Hi Mairaj,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork
engineerrasel
Community Member

my id was made private. got a new job again. according to the rules my id is not published yet. please help me, for public my profile

Hi Md.,

 

Thank you for reaching out. Your profile visibility has been set to public.


~ AJ
Upwork
4399e9b4
Community Member

I created my UpWork account sometime back and was not very active but now that I am looking for a job to pick and have submitted several proposals, my account still remains Private.

 

Any suggestion as to how I can get it Public?

Hi Glenn,

 

Thank you for reaching out. Your profile visibility has been set to public.


~ AJ
Upwork

Thanks AJ

Latest Articles
Upcoming Events
Jan 31
Feb 28
Upwork Community Virtual Hour
Community Hour English
Learning Paths