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abrarul_haq47
Community Member

Locked Private Profile

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

ACCEPTED SOLUTION
egaruth
Moderator
Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

~ Nikola
Upwork

View solution in original post

509 REPLIES 509
egaruth
Moderator
Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

~ Nikola
Upwork
8d50a456
Community Member

my profile has been private please make  it  public 

Hi Farooq,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

Upwork

my profile has been set to private,  please kindly make it public. 

Hello Sunday,

 

Thank you for your message. Your profile visibility is set to Public now.

~ Luiggi
Upwork

Thank you very much for your quick response.

Hi,

My profile availability badge is off and when I try to on it, it shows that you can't turn on this badge because your profile is set to private. Can you help me in solving this issue.

Hi Uzair,

 

I checked and it looks like your profile visibility is already set to public. You should be able to turn on your Availability Badge now.


~ AJ
Upwork

Hi! Annie, i have been away from upwork for quite a while and I am ready to start earning from the platform now. Please could you set my profile to public? I realize it is on private.

 

Hi Okorie,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork

Thank you so much.

my profile has been set to private, please kindly make it public. 

Hi Nur,

 

Your profile visibility has been set back to public.

~ Luiggi
Upwork

Kindly change profile status to public

Hi Umair,

 

Your profile visibility has been set to back Public Status as requested.

 

~ Arjay
Upwork

my profile has been set to private,  please kindly make it public. 

Hi Alexandro,

 

Your profile visibility has been set to back Public Status as requested. A gentle reminder, for future reference, please avoid creating several tickets for the same concern so that the team could assist you more efficiently. Thank you!

 

~ Arjay
Upwork

Hi Pradeep,

 

my profile has been set to private,  please make it public.

 

Thank you,

Alyssa

Hi Alyssa,

 

Thank you for reaching out. I just checked and it looks like your profile visibility is already set to public. Feel free to reach out if you need further assistance.


~ AJ
Upwork

Hello please my profile has been changed to private too. Help me please

Hi Benedict,

 

I've reset your profile back to public as requested. A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. Thank you!

 

~ Arjay
Upwork

Hi, please set my profile back to the public as it was set to private for some time now and my possible employer couldn't view my profile. 

I tried to send a request ticket but I only received an error that says:

"Our apologies. Something went wrong.

Your ticket was not submitted."

Hi Kim,

 

I've reset your profile visibility back to public as requested. We seek your patience and utmost understanding while sorting this out for you. Thank you!

 

~ Arjay
Upwork

My profile is private too please make it public

 

Hi Sunny,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork

thanks Adrea

so why my profile has been set as public please help me

Hi Nikola S,
My account was kept Locked private because of not earning but now i have win my first project ,
so,please help me in making it public.
Thanks

Hi Muhammad,

 

Thank you for reaching out to us. Could you please clear your cache and cookies or log in with another browser? 

 

Let us know if the issue persists. 

~ Nikola
Upwork
f6d18571
Community Member

sir please set my account as a public account please

 

1430c575
Community Member

Hello there,

 My profile is private, kindly update as public. so that i am able to work on my profile.

Thanks.

Hi Muhammad,

 

Your profile visibility is set back to public.

 

~Andrea
Upwork

Hi Andrea, 
My profile has been set to private for not having earnings this past months. However, I am continually sending proposals and would like to request to set it to Public. Appreciate it, thank you!

My profile is also set to private. Can you pleast set it to public since i am again working on upwork. 

Hi Sarmad,

 

I have reset your profile visibility back to public as requested. Let us know if you need further assistance.

 

~ Arjay
Upwork

You can do it in the settings as well.

 

aliza_z
Community Member

Hello

My name Is Aliza Zaman..After Long Time my Profile is seem to be Privet locked..

I want regular now and also Want my profile  public now with visibility. 

Will you fox this issue asap

Regards 

Hi Aliza,

 

I checked and your profile visibility is already set to Public.

~ Luiggi
Upwork

Hello there,
My profile is private.please publish it so i start work on it.

thank you,

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