Jan 2, 2023 08:20:13 AM Edited Mar 6, 2023 08:42:40 AM by Andrea G
Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks
Solved! Go to Solution.
Jan 2, 2023 09:57:22 AM Edited Aug 11, 2023 01:16:35 PM by Andrea G
Hi Abrar,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
May 1, 2023 10:06:06 AM by Lee S
Thanks Luiggi. I'm not sure why this happened though. I hope it stays public. I'm negotiating some jobs but haven't nailed anything quite yet and it would be a shame to see it go private while I'm still active.
May 1, 2023 04:39:35 AM by Mushtaq R
Hi there, My profile was kept private because of not earning until now. please help me in making it public.
May 1, 2023 10:42:32 PM by Atiqa D
Hey there my account is private please help me to public my account.Thanks!
May 2, 2023 04:00:07 AM by Annie Jane B
Hi Atiqa,
Thank you for reaching out to us. Your profile visibility is set to Public as requested. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
May 2, 2023 12:55:53 AM by Kima M
Hi) I am having the same issue with my profile, can you help me to set it public again so that I can change my availability badge on?
Thanks
May 2, 2023 09:27:48 AM by Annie Jane B
Hi Kima,
Thank you for reaching out. It looks like your profile visibility is already set to public. Feel free to reach out if you need further assistance.
May 2, 2023 12:56:32 AM by Mushtaq R
Hi there,
My profile was kept private because of not earning until now. please help me in making it public.
May 2, 2023 01:12:52 AM by Kima M
Hi) I am having the same issue with my profile, can you help me to set it public again so that I can change my availability badge on?
Thanks
May 2, 2023 04:00:40 AM by Annie Jane B
Hi Kima,
Thank you for reaching out to us. Your profile visibility is set to Public as requested. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
May 2, 2023 04:38:28 AM by Mahemud H
Hi, Can you please set my profile to the public?
May 4, 2023 01:28:51 AM by Muhammad I
Dear Upwork Team,
I hope this message finds you well. I am writing to inquire about the deactivation of my Upwork account. I understand that my account has been deactivated due to my inactivity in sending proposals and earning on the platform. However, I want to inform you that the reason for my inactivity was due to the EID festival and personal commitments that required my attention.
Now that the festival is over, I am fully focused and ready to resume my work on the Upwork platform. I believe that Upwork provides a great opportunity for freelancers like me to showcase their skills and connect with clients from around the world. I am eager to take advantage of this opportunity and contribute to the success of the platform.
Therefore, I request you kindly reactivate my account so that I can continue my work on Upwork. I assure you that I will be actively sending proposals and completing projects to the best of my abilities.
Thank you for your time and consideration. I look forward to hearing back from you soon.
Sincerely,
Muhammad Ibrahim
May 4, 2023 03:39:49 AM by Pradeep H
Hi Muhammad,
Thank you for your message. I checked your account and I can confirm that your account is still active. I have reset the profile and the visibility is set to Public now.
Thank you,
Pradeep
May 4, 2023 09:59:15 AM by Sadia A
Hi there, My account was kept private because of not earned until now. please help me in making it public. thanks
May 4, 2023 10:50:18 AM Edited May 4, 2023 10:50:43 AM by Andrea G
Hi Sadia,
Your profile visibility has been set back to public.
May 6, 2023 09:52:08 AM by Faraz A
I am also getting private profile visibility. kindly make it public.
May 6, 2023 10:46:56 AM by Luiggi R
Hi Faraz,
I went ahead and reset your profile visibility. It should now be public.
May 5, 2023 05:49:03 AM by Syed Abdul Basit A
Hello,
I saw my profile is on provate mode although I am continuously bidding on projects and trying to earn some how.
Please bring my profile on public mode.
Thanks
May 5, 2023 07:17:45 AM by Andrea G
Hi Syed,
Your profile visibility has been set back to public.
May 5, 2023 08:49:09 AM by Hardie J
Hello ma'am/sir. My badge availability badge is set to private even if i have connects left. Can you please turn it on and set to public? Thank you very much!
May 5, 2023 10:00:48 AM by Andrea G
Hi Hardie,
I've reset your profile visibility back to public. You should be able to turn your availability badge on now.
May 5, 2023 11:14:53 PM by Salman H
Hi dear support team!
My profile went private from public for not having enough earning. But recently I have completed my 1st milestone and successfully received the payment. I have also applied to 10 jobs and got replied from 2 proposals.
So I request you to make my profile public again.
Upwork team has always been responsive and quick in solving my all problems and I'm also pretty sure now that this will also be resolved.
Cheers,
Salman
May 6, 2023 08:43:44 AM by Annie Jane B
Hi Salman,
Thank you for reaching out to us. Your profile visibility is set to Public as requested. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
May 8, 2023 03:20:51 AM by Miracle M
Hi, please set my profile visibility to public. I'm now active on this platform. I applied for this a few days ago but haven't gotten any response
May 8, 2023 11:40:02 AM by Saima R
my profile visibility has changed into private how to make it public
May 8, 2023 02:01:04 PM by Arjay M
Hi Saima,
Thank you for reaching out to us here in the Community. Your profile visibility is set to Public as requested. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
May 9, 2023 12:27:06 PM by Muhammad S
Hello
My profile visibility is set "Locked Private". I requested to change that to "Public" but it's been 6 hours and have no response. What can i do now.
Thanks
May 9, 2023 01:46:44 PM by Clark S
I can see your profile fine while logged in and logged out, so it appears to be public now.
May 10, 2023 12:49:44 PM by Amarachi E
Hi Moderators,
Kindly assist with my profile as it has gone private and i am unable to change it to public from my end.
Counting on your usual support.
Thank you.
May 10, 2023 03:59:16 PM by Arjay M
Hi Amarachi,
Your profile has been set back to public as requested. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
May 11, 2023 05:48:50 AM by Naveen K
Hello team,
I was not active on Upwork for more than 6 months and my account might have been deactivated or gone private not visible to clients publicly.
Could you please help me to make it visible and public for the clients so that I can send jobs to the clients and get contracts easily.
Thanks
May 11, 2023 06:57:55 AM by Andrea G
Hi Kaitlyn,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
May 11, 2023 06:57:14 AM by Andrea G
Hi Naveen,
I checked and can confirm that your profile is currently public. I'd also like to clarify that, if your profile was private for inactivity, clients would still be able to see it when you send proposals to their job posts.
May 12, 2023 07:54:02 AM by Abdul H
May 11, 2023 06:53:03 AM by saibug s
Hello,
I have the erreur you can see below on my profile :
Could you help please ??
May 11, 2023 07:05:03 AM by Khozem K
As I can see, your profile is set to private.
If you're a new freelancer on Upwork and fail to earn any income within 90 days of submitting your first proposal, or if you opt not to submit a proposal during your initial 90 days, your profile will be set to private. When your profile is set to private, it won't appear in freelancer search results. However, rest assured that clients can still view your profile when you submit proposals.
You can request that your profile visibility by clicking this link found in this help article