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Afsana's avatar
Afsana K Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

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1,823 REPLIES 1,823
Waqar's avatar
Waqar S Community Member

Hi there, My account was kept private please help me in making it public. thanks

Nikola's avatar
Nikola S Moderator

Hi Waqar,

 

Thank you for reaching out to us. Your profile visibility has been updated.

 

~ Nikola
Waqar's avatar
Waqar S Community Member

Thank You soo much

Muhammad's avatar
Muhammad A Community Member

hello,

My account is set to private. help me to make it visible again or any solution because I have emailed several times but all were unanswered. 

Mohammad's avatar
Mohammad U Community Member

Hello There, my Upwork account is also in Locked Private. Can you please help me in this regard? Thanks

Arjay's avatar
Arjay M Retired Team Member

Hi Mohammad,

 

I see that you've already requested for your profile to be set back to public via a support ticket. I can confirm that it's been completed and your profile is not set back to public.

 

You're all set! Thank you for reaching out!

 

~ Arjay
Upwork
Saqib's avatar
Saqib A Community Member

Hey, 

My account was set to be private. Could you please make my profile public again.

Thanks!

Arjay's avatar
Arjay M Retired Team Member

Hi Saqib,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
Imtiaz's avatar
Imtiaz H Community Member

Our apologies. Something went wrong.

Your ticket was not submitted.when i tried reset my profile visibility

Nikola's avatar
Nikola S Moderator

Hi Imtiaz, 

 

Thank you for reaching out to us. Could you please share a screenshot from your end so that we can look into this further and assist you accordingly? 

~ Nikola
Ali's avatar
Ali H Community Member

How can I get my profile returned to "public" - it's set permantly on "private" ?

I can't change it at all. It's locked on Private settings. https://www.upwork.com/freelancers/~01beb3097209a78dfb?viewMode=1

dc3feb45_0-1704378236788.png

 

Luiggi's avatar
Luiggi R Moderator

Hi Hussain,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Zahir's avatar
Zahir M Community Member

Hi Team,

 

Please my account was locked from public to private. Please help me change and unlock it from private to unlock.

 

Thanks

Zahir

Luiggi's avatar
Luiggi R Moderator

Hi Zahir,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Muhammad's avatar
Muhammad I Community Member

Hi there, My account was kept private please help me in making it public. thanks

Luiggi's avatar
Luiggi R Moderator

Hi Muhammad,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Shamoy's avatar
Shamoy C Community Member

Hi there,

My profile is set to private. Could it please be set to public.

 

Thanks in advance.

Arjay's avatar
Arjay M Retired Team Member

Hi Shamoy,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
Heather's avatar
Heather R Community Member

Hi can you please reset my profile from locked private to public?

Muhammad's avatar
Muhammad H Community Member

Hello there,

 

My account was set to be private, I'm seeking solution to make it public. I hope this message can aid me a solution. I appreciate the help.

Luiggi's avatar
Luiggi R Moderator

Hi Muhammad,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Heather's avatar
Heather R Community Member

Can you please reset my profile from locked private to public please? 

Pradeep's avatar
Pradeep H Moderator

Hi Heather,

 

Your profile visibility is switched to Public now.

 

- Pradeep

Vergie's avatar
Vergie R Community Member

Hi, 

 

My account is locked on private, can you help me make it public, please? Thank you. 

 

 

Luiggi's avatar
Luiggi R Moderator

Hi Vergie,

 

I can see that your profile visibility is already updated. 

~ Luiggi
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