Locked Private Profile

[acda4043]

Hi there, My account was kept private please help me in making it public. thanks

[e87bb6b4]

My profile is set to private because I did not submit proposals on Upwork. However, I now have an active client on Upwork, but my profile is still set to private. Can anyone help me resolve this issue?

[JoanneP]

Hi Hassan,

Your profile visibiltiy has been reset. You may log into your account to check. 

[sami4ev3r]

Hi,

I have been inactive on Upwork for a long time. But recently I am sending proposals and want my profile visible to all clients. But my profile is set to 'Locked Private' and I have no option to change it to 'Public' in settings.

I tried contacting support, but the support option does not work for me. It just sends me in a click loop with no option to create any tickets.

I also tried the link to 'Reset my profile visibility' via this link

But again, this sends me in a click loop and gets me redirected to the same page.

I will appreciate any solution for this, as I want to boost the visibilty of my profile also the availablity badge is inactive as my profile is locked.

Thank you

[LuiggiR]

Hi MD Samiul,

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

[mohamedrashid72]

Hi team,

My profile visibility was locked due to inactivity and I opened a request to reset it about 10 hours ago. On the request ticket, it specified to contact back if its been more than 4 hours. 

Its been 10 hours and my pofile visibility is still locked. I can't seem to even reply or comment on the request ticket. Apologoes if the answer to this is evdent or this has been answered before but found that opening a question on here is the next best option.

Looking forward to a response from the help team.

Thanks,
Mohamed

[LuiggiR]

Hi Mohamed,

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

[ee403628]

my profile is still private, please help me make it public.

[JoanneP]

HI Yuahanezu,

Your profile visibility has been reset to public. You may log into your account to check. 

[dd0a3580]

Hi Team,

Please  my account was locked from public to private. Please help me change and unlock it from private to unlock.

Thanks, Emmanuel 

[PradeepH]

Hi Ugochukwu,

Thank you for your message. Your profile visibility is already set to Public now. 

- Pradeep

[heatseeker]

My profile's availability badge is locked to private.
I tried the link: https://support.upwork.com/hc/en-us/articles/115003975967-Profile-Changed-to-Private
Same page is loading again.
Tried contacting support: failed, page is not loading.

Please fix my availability badge to public.
Thanks!

[ArjayM]

Hi Chandima,

I've reset your profile back to public as requested. Thank you for reaching out!

[visdesign]

Why is my account set to privat as I just finished project? 

I can't switch it manually , how so? 

In Upwork rules I read that if you had no projects last 90 days you account may be set to Privat, so How so if I finished project 2 weeks ago, my account set up to Privat almost imidiatelly I ended the contract? 
How you decide it with the profiles? Why I can't swch it manually? 

[5a7d407b]

Good Morning Olena
I Am Mazin From Egypt

Thats A Common Proplem You Can Follow This And Soon As They Can It Will Be Solved:

Help Center > I Am A FreeLance > Reset Profile Visibilty , They Will In Touch With You As Soon As They Can.

[LuiggiR]

Hi Olena,

Thank you for reaching out to us. Your profile visibility has been updated. You can visit this page to learn why it can be changed to private. Let us know if you need further assistance.

[8e2bdf30]

Hi. My profile is set to private. Could you please set it back to public? Is that still possible?

[NikolaS]

Hi Oleg,

I would be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[ab659807]

so i've been working lately on upwork then i noticed that my profile went private and there's no option to change it back to public when i  checked on the help center found this button that says switch to public account but, when i click on it nothing changes and nothing pops up to my screen meaning that the button isn't working at all. any help regarding this issue i'd appreciate that.

[b8a54d1b]

I have the same problem, please if you find the reason let me know.

[ab659807]

i'll be sure to update you, no worries!

[AndreaG]

Hi Domenica,

Your profile visibility has been set back to public.

[AndreaG]

Hi Ilyass,

It looks like you need to update your profile picture in order for your profile to be allowed to be public again. Please, make sure that it's a clear photo of yourself, not a long shot, that your face is visible, and that the following requirements are met:

- You are not wearing sunglasses in the photo

- It is not a logo or clip-art

- It is not a group photo

- The picture was not digitally-altered

- The maximum size is 5 MB

Note that your profile must represent you as an individual and that all the information in your profile, including your profile photo, needs to be accurate, truthful, and verifiable. Please check this help article for more information about profile pictures and tips on choosing an excellent profile photo.

[cf939385]

Hi Andrea,
Can you please change my profile Visibility from private to public?

[AndreaG]

Hi Muhammad,

It looks like your profile is already public! If you need any further assistance please let us know.

[mostafizrahman15]

Hello! dear members of this vibrant community. Upwork has made my profile private. I can't set available badge on my profile right now. Please help me how I can solve this problem. 

[AndreaG]

Hi Md Mostafizur,

Your account visibility has been set back to public.

[suhaib48]

Hello,
My Upwork account has been kept private help me to make it visible again.

Thanks

[d6a8cc36]

Hello All, I was inactive on upwork for long time now my account is showing private. Can you please help me to set it back to visible. Thanks in advance

[JoanneP]

Hi Muaviya,

Your profile visibility has been reset. You may log into your account to check.

[webmaster_1985]

.

[2d536b7d]

Hi, I am Sonia K. My profile was locked private because I was inactive due to my personal reasons. Now, I am active and started my freelance journey. Please make my profile public again, so that I will be able to work, earn my livelihood. Thanks

[LuiggiR]

Hi Sonia,

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

[7a512811]

Hi, my profile visibility is private. Please make it Public.

[e65d0ed4]

Hi Upwork team
Please HELP me fix this error. Thank you.

https://www.upwork.com/freelancers/~01ab1f4d1aa8f69aa2 

[LuiggiR]

Hi Charies,

It looks like your profile visibility was automatically changed to private. I've updated your profile visibility. Let us know if you need further assistance. 

[10c21fbe]

Please I need help with changing my profile visibility to PUBLIC. I already tried, it didn't work.

Thank you

[LuiggiR]

Hi Roselyn,

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance

[3b1c3812]

My account visibility is currently locked as private, and I'm unable to change it to public. Can anyone assist me with this issue?

[LuiggiR]

Hi Enyew,

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

[7a512811]

Hello, my profile visibility is private. Please make it Public.

Thank you!