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Afsana's avatar
Afsana K Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

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1,823 REPLIES 1,823
Niyesh's avatar
Niyesh S Community Member

Hi there,
My account visibility is private please help me in making it public.
thanks

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Niyesh,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Mahmoud's avatar
Mahmoud H Community Member

Hello,

 

My profile is locked to private can you please help me to make it public.

 

Thanks.

Arjay's avatar
Arjay M Retired Team Member

Absolutely Mahmoud,

 

I've reset your profile back to public as requested. Thank you for reaching out and enjoy the rest of the weekend!

 

~ Arjay
Upwork
Dimitar's avatar
Dimitar G Community Member

Hi Pradeep. I am desperate because I earned money and my profile is locked and private and I can not turn the badge on. Can you please help me to make my profile public? Warm Regards

 

Joanne's avatar
Joanne P Retired Team Member

Hi Dimitar,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork
Mike's avatar
Mike K Community Member

Hi there, My account was kept private, please help me in making it public. Thanks.

Arjay's avatar
Arjay M Retired Team Member

Hi Mike,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
Shahzaib's avatar
Shahzaib H Community Member

Hi there, My account was kept private please help me in making it public. thanks

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Shahzaib,

 

I checked but it appears that your profile visibility isn't currently locked. You should be able to update your visibility by visiting your Profile Settings page.  

~ Luiggi
Naoreen's avatar
Naoreen C Community Member

Hello. My profile is locked private. Can you please help unlock it?

Arjay's avatar
Arjay M Retired Team Member

Hi Naoreen,

 

Your profile has been set back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
Afrasiab's avatar
Afrasiab K Community Member

Hello! My upwork profile has been locked private I have just changed my specialisation and want to grow my profile please make it public. I want to turn  on my availability badge it cant be done without making my profile public.
thanks

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Afrasiab, 

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
ASERERE's avatar
ASERERE A Community Member

Hi there, My account was kept private please help me in making it public. thanks

Pradeep's avatar
Pradeep H Retired Team Member

Hi Aserere,

 

Thank you for your message. Your profile visibility is set to Public now.

 

- Pradeep

Durgesh's avatar
Durgesh P Community Member

hi,

My account was set to be private. Could you please make my profile public again.

thank you

 

Arjay's avatar
Arjay M Retired Team Member

Hi Durgesh,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
Peter's avatar
Peter A Community Member

Hello, 

 

My account is set to Private. Please help me make it to Public. Thank you.

Joanne's avatar
Joanne P Retired Team Member

Hi Ayeni,

 

Your profile visibility has been reset. Please log into your account to check. 

~ Joanne
Upwork
Azhar's avatar
Azhar A Community Member

Hello there, 
I'm having the same problem but no solution is working for me, as suggested in this thread
Tried possible
- Buy more connect (suggested by someone in the community)
- Profile -> Profile settings (Settings is locked)
- Reset My profile visibility (it's not resetting it tried a lot but it's not helpful)

I want to boost my profile but profile visibility is something locked boost option. 

Joanne's avatar
Joanne P Retired Team Member

Hi Azhar,

 

Your profile visibility has been reset to public. 

~ Joanne
Upwork
Imran's avatar
Imran K Community Member

Hi there, My account was kept private please help me in making it public. thanks

Joanne's avatar
Joanne P Retired Team Member

Hi Imran,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork
Ahsan's avatar
Ahsan N Community Member

Please help me. My profile also sets on private. Please make it Public Thanks You