Solved: Locked Private Profile - Page 6

Andrea G · ‎08-01-2023

Hi there, My account was kept private please help me in making it public. thanks

Andrea G · ‎08-11-2023

Hi all,

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

You can request that your profile visibility is reset by clicking this link found in this help article.

Update:

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea

View solution in original post

Arjay M · ‎11-06-2023

Hi Nikola,

I've reset your profile back to public as requested. Thank you for reaching out!

~ Arjay

Sehrish K · ‎09-23-2023

Hi,
My profile is set to private. Kindly help me to make it public.

Setu D · ‎12-11-2023

Hi, I have a problem with my profile. It shows locked or unavailable. Please can anyone help me out with it ? Thanks you

NikolaS N · ‎12-11-2023

Hi Setu,

Thank you for reaching out to us. Your profile visibility has been updated as per your request.

~ Nikola

Anees D · ‎08-04-2023

Hi upwork,

I was unavaiable on my profile for a while and it got locked and my availability badge is off. Kindly change its status. 🙂

Pradeep H · ‎08-04-2023

Hi Anees,

Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.

Thank you,

Pradeep

SHEHR Y · ‎08-04-2023

Hi, i have just moved from freelancer basic to freelancer plus. as it has visibility of profile is always on but here i need to pay 6 connects for turning it on. why is that?

Mykola A · ‎08-04-2023

Your profile visible now.

Arjay M · ‎08-04-2023

Hi Shehr,

Thank you for reaching out to us here in the Community. I believe you're referring to Availability Badge. Please remember that the Availability Badge is an option designed to help you signal to clients that you are ready for new work. And yes! You'll need to use Connects to add the blue “Available now” badgeConnects. You may want to check this help article to learn more about how the badge works.

On the other hand, when you upgrade to Freelancer Plus, we'll keep your profile active even if you take a break. You check this help article to learn more about profile visibility.

~ Arjay

Abdul R · ‎08-05-2023

Hi Upwork Team!

please convert my Upwor profile status to PUBLIC from PRIVATE. Hi there, My account was kept private because of not earning until now. please help me in making it public.

Thanks

Abdul Rehman

Annie Jane B · ‎08-05-2023

Hi Abdul,

It looks like your account is already set to public. Feel free to reach out if you need further assistance.

~ AJ

Rodelio A · ‎08-06-2023

Hi Good day!

My profile has been set to Private for a time now because I haven't been active in a while. But recently, I've been attempting to get things rolling by submitting proposals. I've been attempting to convert this back to "Public".Please fix this problem.

Hoping for your kind consideration.

Thanks in advance!

Luiggi R · ‎08-06-2023

Hi Rodelio,

Your profile visibility has been updated and it's now showing as public.

~ Luiggi

Immaculata I · ‎10-26-2023

Hello!

My profile has been set to Private for a time now even though I have been active infact this is happening for the second time and I am worried as to why this happens to me always. I've been attempting to convert this back to "Public".Please fix this problem.

Thanks in advance!

Arjay M · ‎10-26-2023

Hi Immaculata,

Your profile visibility has been updated and set back to public as requested. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

~ Arjay

Maryam A · ‎08-06-2023

We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.

Jeanne H · ‎08-06-2023

To reactivate your profile, apply to jobs and start earning.

Luiggi R · ‎08-06-2023

Hi Maryam,

Your profile visibility has been updated.

~ Luiggi

Munazza A · ‎08-06-2023

We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.

Ubaid Ul A · ‎08-06-2023

Start sending proposals. It will be public automatically.

Luiggi R · ‎08-06-2023

Hi Munazza,

Your profile visibility has been reset.

~ Luiggi

Fahad K · ‎09-06-2023

Hi luiggi, my profile has also been set to private so kindly set it to public again.
TIA.

Ma B · ‎09-06-2023

Hi Fahad,

Thank you for reaching out. I see that you already have a ticket open. I also checked and see your profile is now set to public.

You may check the status on your preference. See here.

Thank you.

~ Bianca

Chidinma N · ‎09-19-2023

Hi Bianca and the Upwork Team.

My profile is set to Locked Private. Please help me reset it so I can be visible in search and to potential Clients.

Thanks!!!

NikolaS N · ‎09-19-2023

Hi Chidinma,

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

~ Nikola