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Afsana's avatar
Afsana K Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

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1,823 REPLIES 1,823
Samson's avatar
Samson A Community Member

My account has been set to locked Private because I've been unable to secure a job yet on Upwork. I'll need help in having it set back to public so I can continue bidding, please help.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Samson,

 

Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.

 

Thank you,

Pradeep

Samson's avatar
Samson A Community Member

Actually, it's still Locked Private. 

Nikola's avatar
Nikola S Retiring Moderator

Hi Samson,

 

Thank you for following up. Your profile should be public now. Could you please check and let us know if you need further assistance? 

 

~ Nikola
Sergey's avatar
Sergey L Community Member

Hi Upwork family, I have recently completed a gig and it's not visible on my profile page. I can see it in contracts, in earnings, but not on my profile page in work history and completed jobs. I tried all recommendations above. Didn't work out. What went wrong? 

 

Appreciate your help.

Munawar's avatar
Munawar H Community Member

My profile visibility has changes as private please make is public

Mustafa's avatar
Mustafa K Community Member

my profile has been private please make it public

Pramod's avatar
Pramod S Community Member

Hi, 

Could you please make my profile public again.

 

Thanks:)

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Pramod, 

 

Your profile visibility has been set to public.


~ AJ
Upwork
Eliza's avatar
Eliza B Community Member

The link to my profile is not leading to public view, could you please make my profile public?

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Eliza,

 

Apologies for the delay in responding to this post. I am pleased to inform you that your profile visibility is changed to Public now.

 

Thank you,

Pradeep

Muhammad's avatar
Muhammad N Community Member

Hi, 

Could you please make my profile public again.

 

Thanks:)

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

I am pleased to inform you that your profile visibility is set to Public now.

 

- Pradeep

Mayuri's avatar
Mayuri P Community Member

Hi, 
My profile is locked to private. Would you please make it public?

Thanks.

M. ASHIKUR's avatar
M. ASHIKUR R Community Member

Hi my profile is private locked please make it public. 

Arjay's avatar
Arjay M Retired Team Member

Hi Ashikur,

 

I've reset your profile back to public as requested. Best of luck!

 

~ Arjay
Upwork
Faisal's avatar
Faisal A Community Member

Hi my profile is private locked please make it public. 

Joanne's avatar
Joanne P Retired Team Member

Hi Faisal,

 

I see that your profile has been reset to public already. You may log in to check.

~ Joanne
Upwork
Khazir's avatar
Khazir H Community Member

Hi there, My account was kept private please help me in making it public. thanks

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Khazir,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
onyinyechi's avatar
onyinyechi i Community Member

Hi, My account was set to private because of being away and not earning for a while, I'm back now and would like it visible to logged in upwork users, thank you.

Arjay's avatar
Arjay M Retired Team Member

Hi Onyinyechi,

 

Thank you for reaching out to us, and It's great to have you back! I've reset your profile back to public as requested. Best of luck!

 

~ Arjay
Upwork
Eunica Shane's avatar
Eunica Shane D Community Member

Hi, my account has been set to private as well. Can you change it?

Thank you

Pradeep's avatar
Pradeep H Retired Team Member

Hi Eunica,

 

Your profile visibility is changed to Public now.

 

- Pradeep

Kristian's avatar
Kristian T Community Member

Hello ArjayM,

My account has been set to private due to not earning anything until now. I have been inactive on Upwork for a long time, and I'm trying to return. Could you please assist me in making my account visible again?

Thank you in advance."