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acda4043
Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
AndreaG
Moderator
Moderator

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

~Andrea
Upwork

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1,557 REPLIES 1,557

Hi Iqbal

 

Thank you for reaching out to us. Your profile visibility has been updated. 

~ Nikola
Upwork
df09e808
Community Member

please  feel  free  to  make  my  profile  public  so  that  all  can  see  specially  your  clients  who  might  be  interested  in  looking  for  freelance  translation  works.  thanks  wilfredo  garcia.

0a29f431
Community Member

And I can't turn it back on. 

I tried contacting customer support but a bot responded and it didn't help. 

Can anyone please help me? 

Hi there, did you get help as I have the same problem. 

Hi George and Neo,

 

I've reset both of your profiles back to public as requested. Best of luck!

 

~ Arjay
Upwork
0a29f431
Community Member

Thank you sir! 

ecfd90d6
Community Member

Hi If your profile is set to private then you send a proposal 3 to 4 times a week . if you get a client to earn some amount then your profile again turns to public. thanks

7c61268f
Community Member

Please unlock it.

Hi Marko,

 

Thanks for reaching out. I can see that your profile visibility is already set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork
bb5bb6aa
Community Member

Please unlock my profile 

It's on private 

Hi Stephanny,

 

Your profile visibility has been reset. Feel free to check this help article to learn why it can be changed to private.

~ Luiggi
Upwork
6cc9a7a8
Community Member

Hi Upwork team.

I was away for a while and when i checked back, my profile was locked and set to private. 
Kindly help me set back to visible or available or public.

Thanks so much. 

Ola

Hi Seun,

 

I've set your profile back to Public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
f6f3fbd1
Community Member

Hi, My profile is set to private and my Availability Badge is turned off. Kindly help me in turning it off.

Hi Okereke,

 

I see that your profile visibility is set to Public already. You can try turning on the Availability Badge now. 

 

- Pradeep

Upwork
n1ck_root
Community Member

I can't change my profile to public

Hi Mykola,

 

I've reset your profile back to public as requested. Thank you for reaching out! 

 

~ Arjay
Upwork
0708304b
Community Member

I have same issue, can you please unlock my profile?

2f6d8c6e
Community Member

Hi there, My account profile is locked private. pls my account visibilty is set to public

Hi Anisha,

 

Thanks for reaching out. Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork

Can you please set my profiles visibility to public too? 

Hi Maryna,

 

Your profile visibility has also been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork
haja-mohaidenn
Community Member

I try the link and all of them.still i didnt get resolved.

Hi Haja,

 

Your profile visibility has been reset.

~ Luiggi
Upwork
manzoor-shabana
Community Member

Hello! 

I've been an old user of Upwork, but now I can't use it because when I start working here, it says that my profile is private, and I can't make it public. Please set my profile as a public profile. I have completed some orders on Upwork, but these days, I have not received any work. Please help me. Thanks

Shabana

manzoorshabana_0-1699133143275.png

 

 

Hi Shabana,

 

Your profile visibility has been reset.

~ Luiggi
Upwork

Hello Shabana G,

Mehreen here. I just made my account and I really don't know how to work and what kind of work we can I just saw your name luckily and message you please guide me I want to do work from home.. thank you

Jazak Allah

 

Hi there, My account was kept private; please help me make it public. Thanks

Hi Shabana,

 

I see that you've raised a couple of support tickets about your profile visibility concern. I can confirm that it's been completed. Your profile was set back to public as requested.

 

~ Arjay
Upwork
mubbasher_aiub
Community Member

Hi there, My Upwork account has been private, please help me to public my account.

Hi Mubbasher,

 

Thanks for reaching out. Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork
upworkme2016
Community Member

This link doesn't work

and Upwork's articles are not valid links

Does anyone know how to reset the profile from private locked to public

so we can start earning money

Hi Eric,

 

I see that you were able to raise a ticket about your concern about resetting your profile back to public. I can also confirm that it's been completed, and your profile is back to public now. Enjoy the rest of the weekend!

 

~ Arjay
Upwork
344e593c
Community Member

Greetings,

I require your assistance in modifying my account's current privacy settings. It seems my account is presently set to "locked private," and I kindly request that you adjust it to "public." Your prompt assistance in this matter would be greatly appreciated.

Thank you.

Hi Zihadul Hoque,

 

I see that you already requested for your profile to be set back to public and I can confirm that it's been completed. Best of luck!

 

~ Arjay
Upwork
274199cc
Community Member

274199cc_0-1699252416111.png

How can I change my setting to private acccount to public and make it available 

 

sajal36
Community Member

You can set it to public from settings -->Profile Settings --> Visibility 

Hi Sumit,

 

Your profile visibility is set to Public now. In the future, you can refer to this help page to change the profile visibility.

 

- Pradeep

Upwork
bingfrancia
Community Member

Hi,

My account was set to private. Need your help to make it public.

 

Thanks

Ma. Chresalese Francia

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