Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM by Andrea G
Hi there, My account was kept private please help me in making it public. thanks
Solved! Go to Solution.
Aug 11, 2023 01:14:13 PM Edited Apr 2, 2024 03:18:54 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Dec 25, 2023 09:17:48 PM by Efeoghene O
Check for Upwork Support and follow the prompts.https://support.upwork.com/hc/en-us
Dec 25, 2023 10:04:37 PM by Joanne P
Hi Naomi,
I checked, and it looks like you've already requested resetting your profile visibility. I want to confirm that your profile visibility is now set to public. You may log into your account to check. Thanks!
Dec 26, 2023 02:28:42 AM by Alexander K
Hello, support.
My profile has been locked (Locked Private), and I can't unlock it with the link. Can someone help me?
https://www.upwork.com/freelancers/~018aa4f4bc2c0e056a?viewMode=1
Dec 26, 2023 03:21:54 AM by Luiggi R
Hi Alexander,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Dec 26, 2023 05:07:02 AM by Dawid S
Hi all,
my profile has been set to private and I seem not to have option of unlocking it myself. Tried the link in help article but it does nothing.
Could you please set my profile to public again?
Thank you in advance,
Dawid
Dec 26, 2023 08:34:06 AM by Uzair S
Hi There,
My profile is locked to private. Would you please make it public?
Thanks.
Dec 26, 2023 12:15:29 PM by Arjay M
Hi Uzair and Dawid,
I've reset both of your profiles back to public. Thank you for reaching out to us here in the Community!
Dec 27, 2023 01:01:32 AM by Samson A
Hello Upwork Community, I need help in setting my Upwork profile back to public. I was away for quite some time but now I'm back to work. I'll really appreciate it if my profile can be made public, thanks in advance!
Dec 28, 2023 12:55:04 AM by Walid M
Hello Sir/Madam,
My Upwork profile is currently set to private, can you please help me to make my profile public?
Regards,
Walid
Dec 28, 2023 01:11:29 AM by Ganiu M
Follow this “Reset My Profile Visibility and follow the instructions, you can also read the article to learn how to avert such in the future.
Dec 28, 2023 09:44:20 AM Edited Dec 28, 2023 12:29:20 PM by Arjay M
Dear Upwork Support Team,
My name is Anas Ahmad, and I am reaching out to request assistance with my Upwork account, which is currently set to private.
I am encountering some issues related to the privacy settings on my account and would appreciate your guidance in resolving this matter. I am unable to access certain features or settings, and I believe that your support is essential to help me rectify this situation.
If possible, could you please review the privacy settings associated with my account and provide instructions on how I can adjust them to my preferences? Additionally, if there are any technical issues on your end, I would be grateful for your expertise in resolving them.
Ensuring the proper functionality of my Upwork account is crucial for my continued engagement on the platform, and I am confident that with your assistance, we can address and resolve this matter promptly.
Thank you for your attention to this request. I look forward to your timely response and appreciate your dedication to maintaining a seamless experience for Upwork users.
Best regards,
Anas Ahmad
Upwork Profile: https://www.upwork.com/freelancers/~01c2612a82dd2d5a3e
Email: **Edited for Community Guidelines**
Other Email:**Edited for Community Guidelines**
**Edited for Community Guidelines**
Dec 28, 2023 09:57:49 AM by Mary W
We are all freelancers here on the Forum. You need to contact customer service
Dec 28, 2023 12:36:39 PM by Arjay M
Hi Anas,
Thank you for reaching out to us here in the Community. Some content from your post has been removed for Community Guidelines. Please avoid posting email content, chat transcripts, or other private communication.
I've reset your profile back to public as requested. Let us know if you need further assistance.
Dec 28, 2023 05:15:32 PM by Emmanuel I
Hello there, please my upwork profile was set to private, I need help reseting it to public. Thanks for your help.
Dec 29, 2023 06:05:04 AM by Mks T
Hi,
I'm trying to reach out to the support team by email at "support@upwork.com" but I can not. Also I tried to submit a new ticket but I could not find it anywhere. The chatbot repeats the same thing again and again for 5 days which is neither helpful. Sorry.
Can you create a ticket for me or the best way to contact support directly.
Thanks,
Mks Tamin
Dec 29, 2023 06:36:00 AM by Luiggi R
Hi Mks,
I'm sorry you're having trouble contacting support. Can you please share more details about the issue you're trying to contact them about? We'll be happy to assist you further and escalate it if necessary.
Dec 30, 2023 12:46:20 AM by Mks T
My profile is set to private. I want to make it public. But I can not do this. The the visibility dropdown is not work for me. I try "Reset My Profile Visibility" several time. It's does not work too.
Dec 30, 2023 11:25:35 AM by SJ D
Your profile is set to private so you can't boost. Set your profile to public to continue.
Dec 30, 2023 07:14:25 PM by Annie Jane B
Hi SJ,
Your profile visibility is not set to public. You may now turn on your availability badge.