Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM by Andrea G
Hi there, My account was kept private please help me in making it public. thanks
Solved! Go to Solution.
Aug 11, 2023 01:14:13 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Aug 11, 2023 01:56:26 PM by Leidy S
Hello, my account has been kept private, please help me to make it public. thank you
Aug 11, 2023 05:58:12 PM by Arjay M
Hi Leidy Johanna,
I've reset your profile back to public as requested.
Aug 12, 2023 09:53:53 AM by Rahimah M
I'm still trying to find my way around Upwork, i i realized my profile is set private. I need help to get my profile public.
Aug 12, 2023 10:45:31 AM by Luiggi R
Hi Rahimah,
Your profile visibility has been reset. You can check this help article to learn why it can be changed to private.
Aug 13, 2023 03:04:41 PM Edited Aug 13, 2023 03:06:02 PM by Amenallah L
Since I was not active on upwork, my profile visibility has been changed to private, And now I am all set to work on upwork with my new skills, I request you to change my profile vivibility. Thank You
Aug 14, 2023 09:06:58 AM by Ludi C
Hello, It appears that my account has been closed by your service. Could you please re-open it ? Thank you. Ludi
Aug 14, 2023 10:21:28 AM by Pradeep H
Hi Ludi,
I am sorry to hear about your account. I checked and I see that your account has been temporarily restricted due to inactive billing details. To restore your account, please remove the inactive billing details and add an active card.
- Pradeep
Aug 14, 2023 01:45:19 PM by Ahlam S
Hello,
I have not used my account aince long time, today I bought 200 connects but my account is lockedprivate. please assist.
Aug 14, 2023 06:05:36 PM by Arjay M
Hi Ahlam,
I see that your request to set your profile back to public has been completed. You're all set! Best of luck!
Aug 17, 2023 08:18:53 AM by Omer B
Aug 17, 2023 08:45:57 PM by Md Jasim U
My profile has been set to private too. Please set it to public.
Aug 17, 2023 11:14:39 PM by Pradeep H
Hi Md Jasim,
Thank you for your message. Your profile visibility is already set to Public.
- Pradeep
Aug 20, 2023 03:16:31 AM by Md Jasim U
Hi Pradeep,
Thank you for your reply! 🙂
But still, I see this "Private to you" notice (screenshot attached). Why?
I think, my profile is still private.
Aug 20, 2023 04:04:24 AM by Annie Jane B
Hi Md Jasim,
Thanks for reaching out. Based on the screenshot you shared, this is only a notification and an ad to sign up for Freelancer Plus. I checked your account too and just as Pradeep said, your account is already set to public.
Aug 18, 2023 02:48:29 PM by Naveed U
hi
my account got private or unavailable because I didn't use it for a while for some reason. After logging in now I found it private or unavailable. After doing some research I got to know about support.upwork.com where I applied but the reply was "your ticket was not submitted". I have attached the screenshot as well.
Kindly response to this message as a I am an aspirant and new freelancer willing to continue my freelance journey through upwork.
Looking forward to hear from your.
Thanks
Aug 18, 2023 05:49:30 PM by Arjay M
Hi Naveed,
Thank you for reaching out to us here in the Community. If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. Nothing to worry; when your profile is set to private, it is not shown in freelancer search results but rest assured, clients can still see your profile when you submit proposals!
I've reset your profile back to public as requested. Best of luck!
Aug 18, 2023 04:56:25 PM by Arjay M
Hi Abel Iheanyichukwu,
I've reset your profile back to public as requested. Best of luck!
Sep 21, 2023 01:44:18 PM by Mayuri P
Hello
My account has been kept private, please help me to make it public.
Thank you
Aug 20, 2023 09:57:25 AM by Kamal H
Hi there, My account was kept private please help me in making it public. thanks
Aug 22, 2023 11:08:08 PM by Ahsan M
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
so when you will start earning your profile change to public automatically.
Aug 24, 2023 01:09:46 PM by Ali S
hello there my account is been set to private kindly make it public
Aug 24, 2023 01:28:42 PM by Muhammad M
Hello Ali,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Aug 24, 2023 01:09:50 PM by Sirshar B
hello there,
my account has been set to private kindly make it public thankyou in advance.
Aug 24, 2023 02:04:40 PM by William T C
Sirshar,
Go to Settings to update to Public, and if that doesn't work, click the Support link on the top of this page for help. Thanks!
Aug 24, 2023 03:58:45 PM by Arjay M
Hi Sirshar,
I took the liberty of resetting your profile back to public as requested.
Aug 25, 2023 02:15:01 AM by Farooq L
Hello, Upwork community!
My Upwork profile has been set to private. Please assist me in making it public.
Thank you!
Aug 25, 2023 03:42:43 AM by Bhupendra K
Dear Farooq L,
for making public your profile please follow this link https://support.upwork.com/hc/en-us/articles/115003975967
Aug 25, 2023 03:44:11 AM by Pradeep H
Hi Farooq,
Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.
- Pradeep
Aug 27, 2023 02:28:36 AM by Omolade O
Hello, Please my profile has been locked from public to private, I would like to know what can be done to fix that, thanks.
Aug 27, 2023 04:41:18 AM by Matt E
Hi Omolade,
I appreciate you reaching out to us for help. I've escalated your post to a support ticket. One of our specialists will contact you as soon as possible and help you with your concern. Thank you for posting in the Upwork community.
For reference, you may check your ticket here.
Aug 28, 2023 06:42:18 AM by Shara D
Good day!
My upwork profile is on private status. Please make it to public.
Looking forward hearing it from you.
Regards,
Shara
Aug 28, 2023 06:54:29 AM by Kristina Lei R
Hi Shara,
To switch your profile visibility to Public, click the arrow on the Preferences on your homepage > click the pencil icon on the Profile Visibility and choose Public.
You can also check this article for more information:
I hope this helps.
Aug 28, 2023 07:32:04 PM by Arjay M
Hi Masum,
I've reset your profile back to public as requested. Let us know if you have some general questions about using Upwork or are looking for advice, feel free to post here in the Community.