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Afsana's avatar
Afsana K Community Member

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

View solution in original post

1,823 REPLIES 1,823
Baderinwa's avatar
Baderinwa A Community Member

Hi Team,

 

Please  my account was locked from public to private. Please help me change and unlock it from private to unlock.

 

Thanks, Tony

Nelum's avatar
Nelum J Community Member

Hi there, My account was kept private please help me in making it public. thanks

 

Pradeep's avatar
Pradeep H Moderator

Hi Nelum,

 

Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.

 

- Pradeep

Earl's avatar
Earl M Community Member

Hello there,

 

My account was set to be private, I'm seeking solution to make it public. I hope this message can aid me a solution. I appreciate the help.

 

Earl

Nikola's avatar
Nikola S Moderator

Hi Earl,

 

Thank you for reaching out to us. Your profile visibility has been updated as per your request. 

 

~ Nikola
Jersey Mae's avatar
Jersey Mae D Community Member

Hello there,

 

My account was set to be private, I'm seeking solution to make it public. I hope this message can aid me a solution. I appreciate the help.

Farooq's avatar
Farooq L Community Member

Hello Pradeep H,

my upwork has been set private please make it public

Arjay's avatar
Arjay M Retired Team Member

Hi Farooq,

 

I've set your profile back to public as requested. If you have some general questions about using Upwork or are looking for advice, feel free to post here in the Community. Thank you for reaching out!

 

~ Arjay
Upwork
Mayuri's avatar
Mayuri P Community Member

Hello there,

 

My account was set to be private, I'm seeking solution to make it public. I hope this message can aid me a solution. I appreciate the help.

Arjay's avatar
Arjay M Retired Team Member

Hi Mayuri,

 

I took a closer look and confirmed that the request you filed to set your profile back to public has been completed.

 

~ Arjay
Upwork
Sehrish's avatar
Sehrish K Community Member

Hi, 

My account was set to be private. Could you please make my profile public again.

Pradeep's avatar
Pradeep H Moderator

Hi Sehrish,

 

Thank you for your message. Your profile visibility has been changed to Public now. 

 

~ Pradeep
Yugal's avatar
Yugal K Community Member

Hi Arjay,

Please make the profile of my team member (Sachin) as Public. Thank you very much

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Yugal,

 

Sachin's profile visibility has been set to public.


~ AJ
Upwork
Yugal's avatar
Yugal K Community Member

Thank you very much !

Nelum's avatar
Nelum J Community Member

Hi there, My account was kept private please help me in making it public. thanks

 

Nikola's avatar
Nikola S Moderator

Hi Nelum,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

~ Nikola
Tayo's avatar
Tayo O Community Member

Hello there,

 

My account was set to private, I'm seeking a solution to make it public. I hope this message can aid me with a solution. I appreciate the help.

Pradeep's avatar
Pradeep H Moderator

Hi Tayo,

 

Thank you for your message. Your profile visibility is set to Public now. 

 

- Pradeep

Lourme's avatar
Lourme C Community Member

Hello, 

 

My account is set to Private. Please help me make it to Public. Thank you.

Arjay's avatar
Arjay M Retired Team Member

Hi Lourme,

 

I can confirm that your request via the support ticket has been completed. Your profile was set back to public as requested. You're all set. Thank you for reaching out!

 

~ Arjay
Upwork
Oriyomi's avatar
Oriyomi O Community Member

Hi Arjay, my profile has been set to 'locked private'. Could you please make my profile public again?

Joanne's avatar
Joanne P Moderator

Hi Oyiromi,

 

Your profile visibility has been reset. Please log into your account to check. 

~ Joanne
Upwork
Ananya's avatar
Ananya N Community Member

Hello Arjay,

I made upwork account long ago but wasn't active, I want to be active as freelancer now on platform but my profile is locked private. Can you please make it public??

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