Jul 9, 2024 06:08:49 AM Edited Jul 16, 2024 01:41:49 PM by Luiggi R
Hi Team,
Please help me. My profile has been locked and private and dont know how and now i cant make it public.
Solved! Go to Solution.
Jul 9, 2024 06:56:21 AM Edited Jul 16, 2024 01:40:46 PM by Luiggi R
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.)
Sep 26, 2024 11:02:06 AM by Barek G
Hi Ivygail
Please reset my profile.At this time my profile is private. please public my profile
Thanks
Sep 30, 2024 03:37:22 AM by Abdul Rauf D
i cant switch my profile from private to public, please can you switch it for me or tell me the problem
Sep 30, 2024 04:41:46 AM by Luiggi R
Hello Abdul,
You can update your profile visibility by visiting your Profile Settings page. If you are having any trouble switching it, please let us know.
Oct 6, 2024 04:16:31 AM by Md Sohel A
Hello all,
I’m encountering an issue with my Upwork profile that I hope to get some advice on. My account was created in 2022, but I've only recently started actively working on upwork for the past month. Despite my profile being set to public, it keeps switching back to private automatically.
I’ve received the Rising Talent badge, but this profile visibility issue is impacting my ability to connect with potential clients. If anyone else has experienced a similar problem or has any tips on how to resolve this, I would greatly appreciate your insights!
Thank you for your help!
Best regards,
Md Sohel Arman
Oct 6, 2024 04:54:12 AM by Ronna P
Hi Md,
Thank you for sharing your concern. I'd like to let you know that you can update your profile visibility to public by following these steps:
You can learn more here.
Oct 6, 2024 05:39:12 AM by Md Sohel A
Thanks for your response. When I set my profile to public, it keeps changing back to private when I refresh the browser.
Oct 6, 2024 11:29:37 AM by Ronna P
Hi Md,
Thank you for getting back to us. Could you please try in incognito mode and/or another browser? Additionally, you could try clearing your cache and cookies. If the issue persists, let us know, and we will be happy to assist you further.
Oct 6, 2024 11:38:04 AM Edited Oct 6, 2024 11:39:33 AM by Ivygail J
Hello Md Sohel,
Thank you for following up. I am stepping in for Ronna. Could you please confirm whether you’re updating your profile visibility under your Agency account? I checked, and it seems you’re an exclusive Agency member. To update your profile visibility, just head over to your Agency Roster page from the "Find Work" tab in your Agency account. You can also click here to switch your profile to public. If you run into any issues, don’t hesitate to let us know. A screenshot of the problem would be super helpful.
Oct 7, 2024 12:45:51 AM by Katarina K
Hello,
I can't change my profile from private to public. I created this profile in 2016, but I haven't used it. Now, I'm using this profile as part of an agency, but it won't change to public even if I log out and log in again. I have also sent proposals, etc.
Oct 7, 2024 04:02:20 AM by Pradeep H
Hi Katarina,
I checked your account and I am pleased to inform you that your profile visibility is already set to Public. If you have any further questions or concerns, feel free to reply to this message.
- Pradeep
Oct 8, 2024 04:29:25 AM by Alona S
Hi there,
I suppose it's a quite common issue, but my Upwork profile is stuck on Private mode, and I cannot switch it to public.
I've tried logging in and out, and also I send proposals, but still can't bring it public. Can you help me? Thanks!
Oct 8, 2024 04:36:28 AM Edited Oct 8, 2024 04:36:47 AM by Ameen K
Hi Alona, I am really sorry to hear about that. If you’ve been active and it's still not changing, contacting Upwork Support through the Help Center might be the best course of action. They can manually adjust your profile's visibility.
Oct 8, 2024 06:29:52 AM by Nikola S
Hi Alona,
Thank you for reaching out to us. I checked, and it looks like you are an exclusive member of an agency. To change your profile visibility, you need to reach out to your agency owner and ask them to change it from their side. You may share this help article with them to use it as a guide.
If they need any assistance, let them know that they can reach out to us directly, and we will be happy to help.
Oct 11, 2024 05:55:26 AM by Ronna P
Hi Ssemugabi,
Thank you for your message. I checked and see that your profile visibility is now Public. If you need to adjust it again in the future, you can check out this helpful article for guidance. Let us know if you need further assistance.
Oct 11, 2024 11:45:13 AM by Sanwal A
please help me to public my account as it is set as public to private
Oct 11, 2024 12:40:17 PM by Ivygail J
Hello Sanwal,
You can update your profile visibility to "Public" by following these steps:
You can learn more here.
Oct 14, 2024 04:08:48 AM by Kapil J
Contact Support:
If you can't change your profile visibility through the provided page, you might want to reach out to Upwork Support directly and request them to switch your profile back to publicBy taking any of these steps, you should be able to restore your profile's visibility and continue getting client opportunities.
If your Upwork profile status is locked to private, it usually means that your account hasn't had activity (such as earnings or new proposals) for a while, and Upwork automatically sets profiles to private to limit visibility in searches. Here’s what you can do to resolve this:
Request a Profile Reset:
Go to Upwork’s profile visibility page.
Oct 14, 2024 04:13:59 AM by Md Masum Miah J
If there is no option for private to public, then contact support...
Oct 14, 2024 04:42:36 AM by Luiggi R
Hi Shubham,
You should be able to update your profile visibility yourself by visiting your Profile Settings page and clicking the "Visibility" drop-down. If you are having trouble with this, could you please share a screenshot of what you see on your end when you try it? We'll gladly assist you further.
Oct 15, 2024 12:25:44 AM by Kipkoech Z
I had prolem with my paypal account so I resorted to using IntaSend money transfer using the link https://payment.intasend.com/invite/af55e4/ I just want to recommend my fellow freelancers who have problems with paypal to try this.
Oct 15, 2024 02:34:45 AM by Saima R
my profile has change from public to private ,please guide how to make it public