Locked Private Profile

[#1]

Hi Team,

Please help me. My profile has been locked and private and dont know how and now i cant make it public.

[#2]

Hi Saima,

I checked and can confirm that your profile is available publicly. You may want to check again after clearing your cache and cookies or using another browser. 

[#3]

I already changed my profile visibility to public, but it seems that my profile is still not appearing in search results. Additionally, I’ve shared my profile link with potential clients, but they are having trouble accessing it. Could you please assist me in ensuring that my profile is fully public and visible to clients? I want to make sure that I’m accessible for potential job opportunities.

[#4]

Hi Charlie,

I checked and can confirm that your profile is visible publicly. Can you please confirm if your clients are getting any error message when trying to check your profile link?

[#5]

Yes, the clients are receiving an error message. My profile link is not working according to the clients. Please help me with this issue.

[#6]

Hi Charlie,

Thank you for getting back to us. I am stepping in for Ronna. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#7]

I wanted to follow up regarding the issue. Could you please let me know if there are any updates? The client needs my profile link as soon as possible for potential work, but an error message occurs when he tries to access it. I hope you can help me with this issue. Thank you!

[#8]

Hi Charlie,

This is Ronna, stepping in for Joanne. Upon checking, the issue is not reproducible on our end. Could you please share a screenshot of the error or issue so I can check further?

[#9]

The client did not provide an image of how it looks, but only said that the link I provided, which I copied from my profile, is not working.

[#10]

My name is also not searchable. When I try searching for my Upwork profile, even though the status is public, I can’t find it.

[#11]

My Account Has been Kept Private , Kindly Make it visble Publically

[#12]

Hi Waseem,

Thank you for your message. Your profile visibility has been reset to public. If you need to adjust it again in the future, you can check out this helpful article for guidance. Let us know if you need further assistance.

[#13]

Account is on private, please help me change it to public 

[#14]

Hi Edo,

Thank you for your message. Your profile visibility has been reset to public. If you need to adjust it again in the future, you can check out this helpful article for guidance. Let us know if you need further assistance.

[#15]

Account is on private, please help me change it to public

[#16]

Hi Khalid,

Your profile visibility is changed to Public now.

- Pradeep

[#17]

My Upwork profile visibility is set to private, I tried to change it to public from settings but it's not working like it's locked on private.

[#18]

Hello Sardar,

Thank you for reaching out. I checked, and it looks like you are an exclusive member of your Agency. You can change your profile visibility settings by switching to your Agency account and navigating to your "Agency roster" page under your "Find Work" tab or simply clicking this link. Here is a screenshot for your reference. 

[#19]

lI’ve shared my profile link with potential clients, but they are having trouble accessing it. Could you please assist me in ensuring that my profile is fully public and visible to clients? I want to make sure that I’m accessible for potential job opportunities.

[#20]

Hi Robe Ann,

I can confirm that your profile is available and not set to private. Can you please confirm with your client if they are getting an error message while attempting to check your profile?

[#21]

Hello Sir!
My profile is Private please make it public.

[#22]

Hi Rozina,

This is Ronna, stepping in for Pradeep. Your profile visibility has been reset to public. If you need to adjust it again in the future, you can check out this helpful article for guidance. Let us know if you need further assistance.