Locked Private Profile

[#1]

Hi Team,

Please help me. My profile has been locked and private and dont know how and now i cant make it public.

[#2]

Hi Abdul,

I checked and can confirm that your profile is set to public. Please try checking again after your clear your cache and cookies or using a different browser. 

[#3]

I attempted to view my profile by opening the link on different devices, but it displayed the message: 'This freelancer's profile is only available to Upwork customers. Please log in or sign up to view their profile.'

Could you clarify why my profile is not yet visible to the public?

[#4]

Hi Abdul,

I checked your profile and it appears that your profile visibility is set to private. To change your profile visibility, please contact your agency owner. 

- Pradeep

[#5]

hello my profile does not appear in the client searches

[#6]

Hey My account has been kept private please make it public.
Thanks

[#7]

Hello Md Shekelur,

I am pleased to inform you that your profile visibility is already set to Public now. Let us know if you need further help from us.

[#8]

I just got back to Upwork to make some money a day ago. I set my profile from private to public and also paid 14 connects for the availability badge. Today, I received a notification saying that my account has been set to private due to inactivity, and the availability badge disappeared, even though I’ve been active on Upwork all day. Now, I’ve changed my profile from private to public again, but for the availability badge, it’s asking for another 14 connects. It hasn’t even been a week yet.

[#9]

Hi Gulzar,

If you haven’t been active and earning for a while, we may change your profile from public to private. This helps boost your visibility when you’re active and reduces the notifications you get when you’re not. It also helps keep results relevant for clients. please know that your profile visibility has been reset. You may log into your account to check. For more information, please check this help article. 

[#10]

My profile is become public no more. So what could I do to make my profile public again?

[#11]

Hi Gihad,

Thank you for sharing your concern. You can update your profile visibility by following these steps:

1. Select Profile > Profile Settings
2. Choose a visibility option from the dropdown menu

You can learn more by visiting this helpful page. 

[#12]

I received an email today stating that my profile was changed to "private" because I have "not been working through Upwork lately". I have made it Public again, but this is both troubling and concerning given that I only just yesterday applied on two job postings:

1. Why would my profile be changed under such circumstance?
2. How would that impact the posters experience while potentially interacting with my bid?

[#13]

Hi Mark,

Thank you for sharing your concern. I'd like to clarify that if you haven’t been active and earning for a while, we may change your profile from public to private. This helps boost your visibility when you’re active and reduce the notifications you get when you’re not. It also helps keep results relevant for clients. We’ll change your freelance profile from public to private if:

• You’re an established freelancer and don’t earn money on Upwork for two years or more
• You’re a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you don’t submit a proposal within your first 90 days

If your profile visibility is private, your profile won’t appear in search results when clients search for talent, but they’ll still see your profile if you submit a proposal or share your profile link with them. 

You can learn more by visiting this helpful page. 

[#14]

Hello, my account has been kept private, please help me to make it public. thank you 🙂

[#15]

I need help

[#16]

Hi Olushola,

Thank you for sharing your concern. Upon checking, I see that your profile is active and set to public. Could you please try reloading your page or log out then log back in?

[#17]

My profile visibility has change in to private please make is public

[#18]

Hi Saima,

Thank you for sharing your concern. I see that your profile visibility is now set to public. Should you need to update it in the future, you can follow the steps outlined here. Let us know if you need further assistance.

[#19]

Hello. I keep reactivating my profile by logging out and then back in and my profile keeps getting switched back to private. I have received 3 e-mails today telling me that my profile was private. This is a technical issue since this has not happened to me 3 times in one day before. I tried the chat bot and it repeats the same information and does not allow me to open a technical ticket. Can one of the moderators please assist me with opening a support ticket? Thank you for your help.

[#20]

Hi Mark,

I checked your account and can confirm that your profile visibility is already set to Public now. If you have any further questions or concerns, feel free to reply to this message.

- Pradeep

[#21]

Hi, please i need help with My profile visibility. It is private and i need to change it to Public,

I will appreciate it if be done immediately

[#22]

Hi Emeh Glory,

You can make your profile public by following these steps :

- Click your profile avatar (Right-top for PC and Left-top for Mobile)

- Go to "Account Settings"

- Select "Profile Settings" under "User Settings" section

- Change the Visibility to Public in the dropdown options

Regards,

Shamsul Arafin M.

[#23]

Of course 

[#24]

Hi Emeh Glory, 

I checked your profile and can confirm that it is available publicly. You may try checking again after clearing your cache and cookies or using a different browser. 

[#25]

my profile has been set to private, please kindly make it public. 

[#26]

Hi Laxman,

I checked and can confirm that your profile is available publicly. Can you please try again after clearing your cache and cookies? Please let us know if you need further assistance; we're here to help!