Locked Private Profile

[#1]

Hi Team,

Please help me. My profile has been locked and private and dont know how and now i cant make it public.

[#2]

Hi Kosovtsova,

I can confirm that your profile visibility is set to public. You may log into your account to check. 

[#3]

Hi Anil,

Thank you for your message. I am pleased to inform you that your profile visibility has been changed to Public now. 

- Pradeep

[#4]

I want to make my Upwork profile public, but I encounter two error notifications when trying to do so. The error messages are: "There was an error loading this page: error [8aec62aecabc411e-ISB, 8aec62aecabc411e-ISB]. Please contact customer support for assistance: support.upwork.com." I need assistance with resolving these errors to change my profile visibility settings. Any help or guidance from the community would be greatly appreciated.

[#5]

Hi Muzanfar,

Your profile visibility has been reset. Please log into your account to check. 

[#6]

My upwork account has been private. Kindly make it public.

[#7]

Hi Nata,

Thank you for reaching out to us about your profile visibility. I checked and see that it has been updated. Let us know if you need further assistance.

[#8]

Why I'm not able to change my profile visibility

[#9]

Hello Gustavo,

Thank you for reaching out to us. I have checked your account and I see here that you are an exclusive agency member and that your agency has set your profile visibility to private. 

I’d recommend discussing this with your agency owner or agency administrator as they can reset your profile visibility to “Public” from their end. You may also share this helpful link for more details about how to Manage the Agency Roster and Visibility.

[#10]

Hello,

Received an email that my account is turned private, I try to turn it public. However, there is an error message. Let me know how to turn public again.

Andrew

[#11]

Hi Yuk,

I am pleased to inform you that your profile visibility is set to Public now.

- Pradeep

[#12]

My profile has been set to private, can you please change it back to public? Thanks.

[#13]

I can assist you to change it back to public

Inbox me

[#14]

Hi Shaurya,

I can confirm that your profile is already set to public. You can log into your account to check. 

[#15]

Hey Clark,

My first time using this Forum as I noticed there is NO customer service. After reading through, I realize that this is a common issue in 2024, and that MANY people aren't recieving views after sending multiple proposals.

[#16]

Support with a human is almost nonexistent these days. You either have to deal with Upwork's chatbot-- which will take you on a roller coaster ride you won't believe--or you can post a message in the Support Forum and a moderator will eventually get to you and assist.

Moderators monitor the Freelancers' forum too, but the Support Forum is designated for support issues, so it gets a little more attention.

[#17]

Hello Taylor,

I saw your post in the community and I'd love to further assist you with your profile visibility concern. Your profile visibility has been updated to the public. If you need to adjust it again in the future, you can check out this helpful article for guidance.

Moreover, we strongly encourage everyone to engage with the chatbot to access the available support options. Asking for assistance directly may not provide sufficient information for the chatbot to be able to assist you appropriately - for example, creating a ticket for you with the right team according to your concern.

[#18]

I believe my profile has been set to private, it wasn't before, but now I can't find it when I search. I'll reach out to the Support Forum. 

[#19]

Hello Courtney,

I can confirm that your profile visibility is set to public and it's visible. Here's how I can see it. Let us know if you need further assistance. 

[#20]

Hi Upwork Community,

I hope you’re doing well. I’m currently facing an issue with my Upwork profile. Every time I try to make my profile public, it automatically switches back to private after a short period. I understand that profiles may be set to private if there’s a period of inactivity, but I have been actively applying to jobs and maintaining my profile.

Could you please assist me in resolving this issue? I want to ensure that my profile remains public so that potential clients can view my work and reach out to me for opportunities.

I appreciate your help and guidance in this matter.

Thank you!

Best regards,
Muhammad Eiliyeen

[#21]

Hi Muhammad,

Your profile visibility has been reset. You may log into your account to check. 

[#22]

Thanks a lot 

[#23]

cant change my visibility from private to public due to an error on the platform. See image attached.

Thanks

[#24]

Try to login your Upwork account in other Browser or device.

[#25]

Read this.