Feb 4, 2023 02:00:50 PM Edited Feb 4, 2023 02:01:43 PM by Nolie S
How do I make my client account a freelance agency? My account has only ever been a client account, never before a freelance account. I cannot seem to create a freelance account. We have followed all of the tutorials available, and it seems like there’s something wrong with our account that will not allow us to make it a freelancer/agency. This article in particular, https://support.upwork.com/hc/en-us/articles/211067558-Be-a-Client-and-a-Freelancer, says go to Settings>"My Info" but when I click that "My Info" link, I get a error 404 not found page.
I also tried creating an additional client account under my same login to see if that would make any additional settings appear, though that did not help.
Feb 4, 2023 02:47:04 PM by Luiggi R
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.