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Make my client account a freelance agency as well as a client? Link in support article broken,

How do I make my client account a freelance agency? My account has only ever been a client account, never before a freelance account. I cannot seem to create a freelance account. We have followed all of the tutorials available, and it seems like there’s something wrong with  our account that will not allow us to make it a freelancer/agency. This article in particular, https://support.upwork.com/hc/en-us/articles/211067558-Be-a-Client-and-a-Freelancer, says go to Settings>"My Info" but when I click that "My Info" link, I get a error 404 not found page. 


I also tried creating an additional client account under my same login to see if that would make any additional settings appear, though that did not help.


Hi Nolie,


Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

~ Luiggi
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