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ana-havlini
Community Member

Membership Plan

Hello, 

 

on Mart 27 I renewed my Membership Plus Plan, but I just got the email from Upwork today that it failed and that they switched my plan to basic, but when I go to settings and check it looks like it is still Plus Plan. What should I do? I attached some screenshots I took just before writing here.

 

Many thanks,

Ana

 

**Edited for Community Guidelines**

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Ana,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

~ Nikola
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