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Sirajul's avatar
Sirajul I Community Member

Message notification not going.

Hey there,

I've delivered a project and after the approval, two messages have come to my account and I've seen them. But these message notifications are not going from my account. I'm attaching an SS of that. Please, help me solve that.

Best
Sirajul

 

**Edited for Community Guidelines**

3 REPLIES 3
Pradeep's avatar
Pradeep H Retired Team Member

Hi Sirajul,

 

Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

 

- Pradeep

Sirajul's avatar
Sirajul I Community Member

Hey Pradeeph, I did them all. I cleared upwork cookies and browser cookies, tried incognito, and tried different browsers, but nothing worked!

Ivygail's avatar
Ivygail J Retired Team Member

Hi Sirajul,

 

Thank you for confirming that the issue persists. I am stepping in for Pradeep and I have escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist. I also encourage you to share more information about your concern on your ticket.

 

~Ivy