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adfc96f9
Community Member

Messages not working

Hello - I am getting this error message and have no idea why: serviceName: 'roomsDS', commandName: 'GetUserSubscriptionInfoHysCmd', error message: 'Getting subscription info of another user is not allowed'

 

I had a notification that some unknown user tried to log into my account but it doesnt seem to have done anything other than not being able to read my messages? 

 

Please help!!

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Benjamin,

 

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
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