Hello Upwork Community,
I have recently noticed that every time I include a link in my Upwork Proposal, it is not clickable. While the client can still copy and paste the link into a browser, this is too much of a hassle for someone who is busy and has to check dozens of proposals.
My question is to the Upwork Team: Can you get this problem fixed so that the links can be clickable?
I believe every freelancer who uses links in his/her proposals would appreciate a quick solution.
Solved! Go to Solution.
Your feedback is already shared with the team. While the team can't respond to every comment, please know that we read and appreciate every suggestion that comes our way.
I would be happy to help. Could you please send us a screenshot of the error from your end so that we can assist you accordingly?
Why is it that when I copy and paste a link (Behance link to show the client a sample of my work) into a proposal, it does not appear as a "clickable" link?
**Edited for community guidelines**
Links are not working in my proposals either. I remember the links used to be clickable last year.
For client job postings, the links are working as expected.
Any help would be much appreciated!
I’ve escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with this issue.
Why are you guys handling this issue like it's affecting a few accounts?
The problem is affecting every account on Upwork.
Can you please stop trying to fix specific accounts and work on fixing the problem for everyone on Upwork?
I am looking forward to a permanent solution. Thank you in advance.
I am sorry for the frustration this has caused. Our team is working on finding the solution as fast as possible. I shared your concern with our team and they will reach out to you via email to assist you further and provide further clarification.
Thank you for your understanding,
Thank you for reaching out to us and sharing your report. One of our team members will reach out to you directly via a support ticket to assist you further.
Whenever I link my google docs to show clients that I have written relevant articles, they aren't clickable. I have tried using every type of format for pasting the link in my cover letter but it isn't clickable as it should be. I have asked many people and they say that their links are clickable. What is the problem with my account?
I am a client.
Put your portfolio on your profile page.
I don't want to see links in your cover letter. I want to be able to see your portfolio in the regular place.
I have merged your post to this master thread. Please know that this is a known bug, and the team is working to resolve this issue.
Our team will update this thread once the issue is resolved.
Hi Upwork team,
I have been having this issue for a long time now, when I send a proposal, my profile links appear as "Undefined", and my Upwork portfolio (and Behance) links are not clickable when I add them to my cover letters.
I've noticed this had happened to a lot of people on the platform.
Please help us in resolving this issue.