My Payment Method is Inactive

[#1]

Your withdrawal method isn’t active yet. For security reasons, you need to wait 3 days after you add a new withdrawal method before you can use it.

[#2]

Hi Carolyn,

Thank you for sharing your concern. I checked and see that both of your bank accounts are active. Please try to reload your page or log out then log back in. 

[#3]

Hi
My withdrawal method is inactive.  Three days was finally a long time ago. The tax form is full.
Could you please assist me?

[#4]

Hi Oleksii,

I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#5]

Hi there,

I am already facing this same problem writing now, I have not purchased any
single connect presently, How to assist or help you here..? I have only the
wait and watch mode now, Neither help me upwork, nor anybody to me. If I
have any strong things, I will definitely help you properly.


Thanks

[#6]

I am facing the same problem here, I think, you contact the Upwork Support
team and get him the solution.

[#7]

Hi there,

I am already facing this same problem writing now, I have not purchased any single connect presently, How to assist or help you here..? I have only the wait and watch mode now, Neither help me upwork, nor anybody to me. If I have any strong things, I will definitely help you properly.

Thanks

[#8]

Hi, I have added my withdrawal method 5 days ago but it still showing inactive. please activate my withdrawal method.

[#9]

Hi Muhammad,

Thank you for your message. I have shared your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.

[#10]

Hello, I'm a student and I don't pay taxes yet. My paiement is currently inactive because I have to fill the Tax Identification Number in the Tax information section.And since I don't have one , I don't know what should I fill it with. Can someone please help ?

[#11]

Hi Elhoussine,

I see that you've already completed your Tax Information. Now, your payment method is undergoing security verification, and it will take 3 days to become active. Don't hesitate to let us know if you need further assistance,

[#12]

I have added my tax information also i have waited 4 days but my withdrawal method (payoneer) is not acitve

[#13]

Hi Ermias,

I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response. 

[#14]

Hi Team, 

I'm an Indian citizen and live in the UK, I have registered here for freelance work and asking for the W-8BEN tax information. How to do that and I didn't file tax information before. How to proceed further, do I need to apply for this form? If yes, are there any restrictions for migrants in the UK? Please anyone in the UK from India  - help me with this problem. 

Thank you

[#15]

Hello Sravanthi,

If you’re not a U.S. taxpayer, you must file a Form W-8BEN. The Form W-8BEN is used to confirm that you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. You will need to complete the Tax Information page to activate your withdrawal. 

[#16]

Hello Upwork Support Team,

I hope you're doing well. I am experiencing an issue with linking my PayPal account to receive payments. I added my PayPal account to receive a payment, but I received the following message: "Your payment on 17-Oct-2024 could not be processed."

Additionally, I noticed that the PayPal logo appears in grey instead of blue, which might indicate a problem with the connection.

I removed and re-added my PayPal account, but the issue persists. Could you please help me resolve this so I can successfully receive payments through PayPal?

Thank you for your assistance.

Best regards,
Mohamed

[#17]

Hello Mohamed,

Thank you for reaching out. I saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#18]

Hello Upwork Support Team,

I hope you're doing well. I am experiencing an issue with linking my PayPal account to receive payments. I added my PayPal account to receive a payment, but I received the following message: "Your payment on 17-Oct-2024 could not be processed."

Additionally, I noticed that the PayPal logo appears in grey instead of blue, which might indicate a problem with the connection.

I removed and re-added my PayPal account, but the issue persists. Could you please help me resolve this so I can successfully receive payments through PayPal?

Thank you for your assistance.

Best regards,
Mohamed

[#19]

I have added US bank details. Now that its been 3 weeks, my withdrawal method still showing inactive. My tax information is also completed. I am non US citizen.

Kindly look into his matter.

[#20]

Hi Junaid,

Thank you for sharing your concern. I was able to coordinate your concern with the appropriate team and am pleased to inform you that your payment method is now active. Please try to reload your page or log out then log back in. 

[#21]

I didn't get any response yet 

[#22]

Hello Mohamed,

I checked your support ticket, and it looks like the team has already responded. You will need to contact PayPal Support to check the status of your account. You can also withdraw your funds using other payment methods. Please feel free to visit this helpful article to learn more. You can access your ticket on this page.