May 4, 2022 03:46:14 AM by Abram P
Hi there, I found that my eligible weeks as the requirement of Top Rated doesn't increase. Is there any solution for this issue so I can get back my top-rated badge soon? thank you.
Solved! Go to Solution.
May 5, 2022 09:45:16 PM by Avery O
Hi Abram,
For the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start growing, provided you meet the requirements. If a suitable week falls off the calculation each week, the total number of eligible weeks won't increase.
May 5, 2022 08:38:31 PM by Abram P
Hi Annie, thanks for the reply. I've read the article and understand it. However, my issue is on the counting of the eligible. I mean the number is stuck and never increasing. As I know, it is updated every Saturday but even if my stats is in the Top Rated criteria, the number of the eligible weeks is still 8 of 16. In addition, I am in the criteria from 6 weeks ago.
May 5, 2022 09:45:16 PM by Avery O
Hi Abram,
For the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start growing, provided you meet the requirements. If a suitable week falls off the calculation each week, the total number of eligible weeks won't increase.