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raomuhammadali
Community Member

My gmail got hacked, so I cant recover my Upwork Account, tell me how can i approve another account?

Hi, 
 
My gmail got hacked, and my upwork account was verified on my ID. After my gmail being hacked, i have created a new one to contact upwork. This is my new upwork ID, but im worried whether upwork gonna verify this one or not. sadly, i cant recover previous gmail account, please guide me how can i verify this account and delete the hacked one because it was verified on my ID. 

3 REPLIES 3
andregutierrez22
Moderator
Moderator

Hi Rao,

 

I'm sorry to hear about your email being hacked. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

~Andrea
Upwork

i cant open the request, the ID that was registered on my ID Card was: **Edited for Community Guidelines**



i just want your community to delete this account because it is hacked now and i cant recover that account. Whatever proof you need, i can provide you. But, additionally, i want your favor to make this account as my approved one. I want to approve this account on my ID card i.e.**Edited for Community Guidelines**(this is the new account im using right now)

Hi Rao,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
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