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Umar Usman's avatar
Umar Usman A Community Member

My old completed jobs are not showing in the work history.

I've completed 15 jobs but only 1 completed job is shownOpera Snapshot_2022-08-02_202953_www.upwork.com.png in my work history.

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

I'd like to confirm that the root cause of this issue has been resolved. Profiles are currently updating and should start displaying Work History correctly (it may take some time for the data to refresh though.)

 

Since the issue is resolved we'll now be closing this thread. We appreciate your patience and reports while we were getting this issue addressed. 

~ Valeria
Upwork

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105 REPLIES 105
Dmitriy's avatar
Dmitriy F Community Member

Hi,

Some of the Work History on my profile suddenly disappeared. Two COMPLETED contracts, with 5-star feedback just vanished, as well as one ongoing (but inactive) contract. 

This makes my profile look pretty unattractive, especially since the jobs that disappeared had 90% of my UpWork earnings.

Anyone encounter this issue?

Thanks in advance

Liz's avatar
Liz S Community Member

Yeah, I noticed the same thing today on my profile - all completed jobs and all but three jobs in progress have disappeared. I'm really hoping this is a temporary glitch...

 

Just checked yours Dmitriy and I can see three jobs in progress and three complete (each with five stars), is that how it should be?

Mariam's avatar
Mariam L Community Member

the same thing happened to me is there any solution I can do ?

Dmitriy's avatar
Dmitriy F Community Member

No, there should be 5 completed and 4 in progress. The weird thing is that it still says "9 totsl jobs" in the summary under my name (upper right corner).

Just checked and yours actually says "3 total jobs". That would be a neat trick lol - getting your stats in 3 jobs. But jokes aside, it looks real fishy from a client's point of view.

Liz's avatar
Liz S Community Member

Ah, that's why I asked - when I look at your profile it says '6 total jobs'. They're working on it apparently so let's hope for a swift resolution!

 

The Upwork status page seems to think the issue is resolved now, which it definitely is not.

Claire's avatar
Claire U Community Member

I'm not sure if this is the proper place to ask for support (if anyone can link me to chat support for Philippine-based freelancers, that would be great) but I would just like to ask if there's a recent bug that affected profiles and is there any way for me to fix this?

My feedback from my first job disappeared. I am looking into building my Upwork profile so I am worried that this might affect that. 

Seifeddine's avatar
Seifeddine M Community Member

same for me 

Zain's avatar
Zain S Community Member

Today My clients feedbacks are despaired from my profile. WHY
Zain's avatar
Zain S Community Member

My clients feedbacks are despaired from my profile. WHY????
Mariam's avatar
Mariam L Community Member

I have the same problem; I guess it's a bug.

Mariam's avatar
Mariam L Community Member

Hi, I am having trouble with my work history; it went from 8 jobs to 4 some comments were gone too.

Liz's avatar
Liz S Community Member

Got similar problems here... there seems to be something going on. Let's hope it's temporary.

Zakaria's avatar
Zakaria M Community Member

Same here. None of my previous works are shown on my profile. It'd be of great help to have a solution.

Klara's avatar
Klara K Community Member

Same issue here, can you please check and resolve it?

 

Thanks.

Jessica's avatar
Jessica G Community Member

Same!  My profile shows only one in-progress project (although I have 5) and shows no history despite having had 58 total jobs.  

Md Nazmul Hasan's avatar
Md Nazmul Hasan D Community Member

Dear Upwork team,

I have faced the same issue like Jessica wrote. My work history shows only 5 completed jobs although there should be showed 39 completed jobs. Kindly fix it soon.

 

Thanks.

Nikola's avatar
Nikola S Retiring Moderator

Hi All, 

 

Thank you for reaching out to us and bringing this to our attention. We will look into this further and will get back to you once we have more information. 

 

Edited to update information. 

 

I apologize for the interruption. The technical team is aware of the issue and working on fixing this as soon as possible. 

 

We appreciate your patience,

~ Nikola
Zoltan's avatar
Zoltan S Community Member

Hi Goran,

 

Work History disappeared on my Upwork profile after the release of new version of Upwork. Deleting cookies or cache do not solve the problem.

Please fix it immediately!

 

Thanks

Klara's avatar
Klara K Community Member

I'm experiencing the same issue and it's not a tiny bug.

Steven's avatar
Steven X Community Member

It's a glitch.

A lot of people have been complaining about it.

It happened to me as well.

Klara's avatar
Klara K Community Member

Hope they work on it.

Erni's avatar
Erni L Community Member

Hi Nikola,
I'm also having the same problem, some of my work history is missing, there are only 7 work histories even though I have 28 work histories, please fix it. I'm afraid it will affect the client's view of my abilities. Thanks

Shaxlo's avatar
Shaxlo A Community Member

Hi!

I have an issue with my profile. After adding the project catalog my feedback and work history disappeared. Why?

Sincerely,
Shaxlo

Emmanuel's avatar
Emmanuel O Community Member

Hi,

 

Please suddenly my upwork history and ongoing contract left my profile, I am left with one of my contracts though but the other and ongoing one is nowhere to be found, it use to be there since.

 

Please how can I attend to this?

 

Thank you.