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07de9c06
Community Member

My payment has been rejected three times

Greetings Everyone, 

 

I need help to complete the payment, I live in Bosnia and Herzegovina. All my bank information is correct, and my payment method is to a local bank. However, I'm always getting The reason for returned funds: Invalid account number. It is not invalid I'm using this for all my deposits. I also tried Paypal, and this does not work to.  Screenshot of the email is in the attachment.

2 REPLIES 2
07b5c4ea
Community Member

Jovica check possibly you are ignoring some pop-ups or other details sections. Once again update the information and generate a ticket to get support from Upwork team

thanks

RonnaP
Moderator
Moderator

Hi Jovica,

I’m sorry to hear about your experience when trying to withdraw your funds. I’m happy to help. I have shared your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.

~Ronna
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