Sep 20, 2023 11:42:31 AM by Georgene S
I was top rated (100% job score over 15 jobs). I have posted about how to get a poor, unfair rating removed but my posts keep getting removed. Can someone please tell me what I am doing wrong?
Georgene
Sep 20, 2023 11:47:20 AM by Clark S
You're not doing anything wrong. It appears the moderators are merging your posts with other posts that they believe have a similar topic/discussion/request.
Your other post regarding this topic is here.
Sep 20, 2023 03:52:03 PM by Arjay M
Hi Georgene,
I'm sorry to learn about the sudden drop in your JSS, resulting in losing your Top-Rated badge. I took a closer look at the contract you're referring to and can confirm that it ended today (20- September). We truly appreciate you reaching out on time for your feedback removal request.
I've escalated this post to a support ticket to give your case the attention it deserves. One of our agents will contact you soon here to assist. Additionally, we encourage you to submit a screenshot of the email you received confirming you have lost your Top Rated or Top Rated Plus status with your feedback removal request.
Sep 20, 2023 04:56:37 PM by Mo S
Hi Arjay,
I am currently working on upwork as a freelancer. If I switch to a agency basic account, do I lose all of my connects on freelancer account? And after making agency basic plan, can I send proposals as a freelancer? Can you please assist me in all this.