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Kaveesha's avatar
Kaveesha A Community Member

Name change request got denied

I first created this account using my nickname, and now I'm trying to change it to my real name to add my payment method. But my request got denied.

3 REPLIES 3
Kaveesha's avatar
Kaveesha A Community Member

Ahh what should I do now? My real name is very close to the current username that I have, and there's only few character changes have to done.

And I can prove my identity using my government issued ID card.

Kaveesha's avatar
Kaveesha A Community Member

I reapplied and just now got changed my name.

Andrea's avatar
Andrea G Community Manager

It sounds like you're all set, Kaveesha! If you need any further assistance please let us know.

 

~Andrea
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