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Billy's avatar
Billy G Community Member

Need to access old account

Someone please contact me in regards to accessing my old account: **Edited for Community Guidelines**

I do not have access to the email account.

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Ivygail's avatar
Ivygail J Retired Team Member

Hi Billy, I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~Ivy

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Sophie's avatar
Sophie A Community Member

A moderator will reach out to you here.

In the meantime, do not waste any money on the new account as it will be closed for ToS violation.

Ivygail's avatar
Ivygail J Retired Team Member

Hi Billy, I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~Ivy
Billy's avatar
Billy G Community Member

Thank You, 2 days later and still unable to resolve. It's okay, my expectation of how long support would take to resolve something that could take 10 minutes for the phone would take 10 days, so we are 8 more days away.. Let's find out!