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jgkim12
Community Member

Need to update security question

I have been trying to update my security question after being locked out. I chose a new security question but it is not allowing me to create a new password. It says the password I have chosen is invalid. What is the criteria for passwords? I thought all long/strong passwords were valid. 

The chat bot was not helpful with this.

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Jackie,

 

I can see that you've raised a ticket about your concern. Please allow our team 24-48 hours to further review your case and you will be getting an update on this page once done.

                                                                                                                                      

~ Arjay
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