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eamirakulov
Community Member

Negative balance/suspended aaccount

How it's possible so my balance was 950$ and now it's -950$? Whats scam from Upwork?

2 REPLIES 2
n_pudikova
Community Member

Somebody has requested a refund, I'd say. You need to raise a ticket with the Customer Support here. 

RonnaP
Moderator
Moderator

Hi Emil,

Thank you for reaching us out. I'm sorry to hear about the issue you've experienced regarding your balance. I've shared your post with the team handling your case. They will be sending you a follow-up message in your support ticket here

~Ronna
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