No Response from support

[#1]

My payment method has been deactivated due to rejected payment and I have created a ticket for it but still no response to the ticket. I need the payment method activated. I added two payment methods and both of them have been deactivated please respond to my ticket.

[#2]

Hello Victoria,

I can confirm that your case is still being reviewed by the relevant team, and they will follow up with you as soon as they have an update to share. You can expect to hear back from them via your escalated support ticket. 

[#3]

Greetings, this is 48 hours now and I haven't gotten any response to the ticket.

[#4]

Hi Victoria,

Please allow time for the team to update your ticket. They process tickets in the order they are received. You can be assured that one of our agents will assist you further. I appreciate your patience!